Endoscopy Booking Clerk
2 weeks ago
Here at East Lancs, we provide a 7 day Endoscopy service and as such the post holder will work as part of a wider team on a rota basis. The post holder will be responsible for the management and accurate and timely administration of waiting lists in accordance with the Access, Booking and Choice Policy, liaising directly with clinicians, nurses, administrators, directorate staff and patients, whilst ensuring waiting list targets are achieved and confidentiality is met at all times.
1. Each clerk is responsible for the management of Endoscopy waiting lists and working as part of a team within the particular speciality.
2. Add selected patients to the waiting list using the computerised Patient Administration System, ensuring all patients are listed with the accurate procedure and booked admission codes.
3. Complete and forward letters and health check questionnaires to patients who have been added to the waiting list. On receipt of the returned questionnaires update the Patient Administration System with all relevant data.
4. To be the first point of contact for all patients added to an inpatient, day case and selected out
- patient waiting list.
5. Negotiate a mutually convenient admission date with the patient whilst taking into consideration clinical priority, availability of anaesthetists and the constrictions of the Access Booking Targets and enter the information onto the Out Look Diaries and also the Patient Administration System.
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.
Here at East Lancs, we provide a 7 day Endoscopy service and as such the post holder will work as part of a wider team on a rota basis. The post holder will be responsible for the management and accurate and timely administration of waiting lists in accordance with the Access, Booking and Choice Policy, liaising directly with clinicians, nurses, administrators, directorate staff and patients, whilst ensuring waiting list targets are achieved and confidentiality is met at all times.
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Booking Clerk
1 month ago
Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full timeTo provide a high-quality booking and administration service for all patients who require an outpatient appointment, ensuring that the administration associated with all patient appointments is completed accurately and in a timely manner. To support all Directorates in achieving key access targets. Dealing with in-bound and out-bound calls to agreed...
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Booking Clerk
1 month ago
Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full timeTo provide a high-quality booking and administration service for all patients who require an outpatient appointment, ensuring that the administration associated with all patient appointments is completed accurately and in a timely manner. To support all Directorates in achieving key access targets. Dealing with in-bound and out-bound calls to agreed...
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Endoscopy Clerical Support
7 days ago
Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full timeThe main duties of this role are to provide safe, personal and effective care and support to patients, families and service users The post holders will complement the existing team and have excellent interpersonal skills. Appropriate experience would be advantageous, but training and support will be given. Applicants must be self-motivated and reliable,...
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Booking Clerk
4 weeks ago
Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full timeDue to increased activity within the Booking Centre we are looking to expand our team. We are looking for enthusiastic, highly motivated, hardworking and flexible individuals to join the Telephone Booking Centre. You must be an organised, conscientious, caring person with the ability to work on your own or as part of a team and be able to cope with a...
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Booking Clerk
4 weeks ago
Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full timeDue to increased activity within the Booking Centre we are looking to expand our team. We are looking for enthusiastic, highly motivated, hardworking and flexible individuals to join the Telephone Booking Centre. You must be an organised, conscientious, caring person with the ability to work on your own or as part of a team and be able to cope with a...
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Booking Clerk
4 weeks ago
Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full timeWe are looking for enthusiastic, highly motivated, hardworking and flexible individuals to join the Telephone Booking Centre. You must be an organised, conscientious, caring person with the ability to work on your own or as part of a team and be able to cope with a demanding workflow which at times can be challenging and working to tight deadlines. Our...
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Endoscopy Booking Clerk
1 week ago
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Elective Admissions Clerical Officer
4 weeks ago
Burnley, United Kingdom East Lancashire Hospitals NHS Trust Full timeWe are looking for a person that has experience in a customer service environment, is reliable, have a flexible approach to the needs of the service and enjoys working as part of a team and to be committed to the role to ensure a quality service is delivered. If you have a high level of motivation and willingness to learn you can expect a supportive...
