Office Administrator
3 months ago
_**Office Administrator & PA**_
**Position Summary**: To provide PA and administration support to the senior team.
**Client relationship management**: Meet, greet, and communicate proactively with clients; Attend to clients on the phone or at a reception in a timely manner; Monitor levels of service to ensure they are consistent with client expectations.
**PA Support**: Support Directors and Managers with diary management Manage Directors’ workflow Complete delegated tasks; chase up missing information with clients.
**Administration support**: Understand the four points of value for each service; Follow up with clients in a timely manner for meetings; Set up meetings in accordance with the Administration Support Checklist; Support Facilitators to ensure that Proposals / Meeting Minutes are delivered within specified turnaround times; Attend to records and filing in a timely manner; Ensure resources & stationery are sufficiently restocked; managing onboarding of clients
**Leadership and development**: Communicate expectations and job requirements clearly; Provide feedback on quality of work completed.
**Qualifications and experience**: No formal qualifications are required for this position, however, studies in Business Administration would be highly regarded; Intermediate experience with Microsoft Word, Excel, Outlook and PowerPoint; **Proven experience in managing an office.**
**Core Competencies**: Excellent written and verbal communication skills; Displays each of the following attributes - excellent work ethic / dedication / punctual / initiative / personality / proactive / attention to detail / organised / self-motivated ;Confidence to develop client relationships and build rapport with the team, clients, and alliances; Flexibility to adapt your working day to support colleagues and clients.
**What we expect from you**: Must be able to manage workload and establish priorities; Maintain high standard in presentation of all outputs ;Communicate clearly and in a timely manner with clients.
**What we want from you**: Fit well into our team culture; Work effectively under pressure ;Meet deadlines; Help and support other team members when appropriate.
**General**: Cloud Accountancy provides formal and informal training for all team members, and provision for members who are studying for relevant qualifications can be negotiated on an individual basis.
**Job Types**: Full-time, Permanent
**Salary**: £18,200.00-£28,000.00 per year
**Benefits**:
- Casual dress
- Company events
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: OAPA
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