1st Line Support Analyst

1 month ago


Nottingham, United Kingdom Clayton Legal Full time

**1st line Support Advisor**
**Nottingham**
**Salary negotiable dependent upon experience**
Our client, one of the Uk’sLeading Law firms, with Offices acrossLondon and the Midlands are
looking to recruit a 1st Line Support Advisor to join their team in Nottingham.
**What’s in it for you?**:

- Competitive salary depending on experience
- The opportunity to work for a Top Tier Legal 500 Firm
- Exposure to some well-known clients across the Leisure and Entertainments industries
- Excellent benefits
- Career Development
- Work/life balance

**Your role**
As the newly appointed 1st Line Support Advisoryour role will include but not be exclusive to:

- Providing a high level of first line technical support
- Responding to a diverse range of technical issues from the firm’s service users.
- Prioritising workloads
- Working to strict deadlines
- Assisting in setting up new starters
- Being part of a busy and successful IT Team

**About you**:

- You will enjoy resolving technical issues and have a genuine passion for helping others.
- You will provide an excellent level of IT Support with ideally a years’ experience in a similar help desk environment
- You will demonstrate communication skills that are second to none and being able to understand the caller’s needs, manage issues to resolution and escalate where necessary.

If this role is of interest, please call Laura on or forward your most recent CV


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