IT Operations Support Analyst

2 weeks ago

Nottingham, United Kingdom University of Nottingham Full time


We are pleased to share details of a fixed term full-time opportunity for an experienced networks or IT support analyst to join our dedicated IT Operations team in Digital & Technology Services.

As an IT Operations Network Analyst, you will work alongside an established IT Operations team, supporting both fixed and wireless networks, as well as other aspects of the physical environment of our UK campuses, and will assist with the installation, configuration, monitoring and administration of these technologies.

You will work closely with colleagues in the Physical Environment Team to support both maintenance and change activities on the physical network infrastructure, as well as assisting in the troubleshooting of wireless coverage and performance issues. You will have the opportunity to develop your experience around fixed and wireless networking in a dynamic and busy environment.

You will have experience in delivering and/or supporting IT services within a multi-technology network environment. You will have some experience in the installation and configuring of network equipment, as well as dealing with wireless coverage and performance issues. Ideally, you will have a grounding in network fundamentals, including network port configuration.

At the University of Nottingham, we aim to give you all the support you need to nurture your talent, develop and reach your professional and personal career goals. We are committed to providing competitive employment packages whilst supporting the well-being of our staff to help them reach their full potential. As a university employee, you will have access to a range of benefits and rewards, including fitness and health facilities, staff discounts and travel schemes, along with a generous holiday allowance and attractive pension scheme.

As the successful candidate, you will have a degree or equivalent in an IT-related subject or equivalent relevant experience of working in a structured IT environment, excellent communication skills and ability to work effectively as part of a team.

This post is available on a fixed term basis for 1 year 6 months. Hours of work are full-time (36.25 hours) ; however applications are also welcome from candidates wishing to work part-time (minimum 29 hours per week).

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