Part Time Doorperson

5 months ago


Edinburgh, United Kingdom Sheraton Grand Hotel and Spa Full time

We are currently recruiting for a PT Doorperson/Porter to join our award winning Concierge teamat **the Sheraton Grand Hotel & Spa to work 20 hours per week.**

Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 along with our One Square Restaurant and bar.

**This key team member is responsible for**:

- Welcome guests and direct them to Reception
- To load and unload luggage from vehicles
- Open transport doors and greet guests
- Protect guests at either entrance from inclement weather
- Obtain taxis for guests or liaise with chauffeurs
- Conduct customers to the Garage
- To ensure Security of guest luggage left in your care and to safely store it and give guest a receipt
- Know regular guest names and requirements
- Accurate knowledge of hotel facilities and services
- Be aware of daily functions, events, VIP and group arrivals
- To carry out any other duties as required

**Requirements**:

- Great Customer Service Skills - Must enjoy guest interaction, be able to anticipate guest needs and maintain a positive and professional attitude at all times.
- We are looking for a proactive person who speak fluent in English, with a driver’s license, who is able to stand a minimum of 8hrs a day while maintaining a smile and positive attitude and is able to lift heavy luggage
- Must be a Team Player - Demonstrate experience of building positive working relationships and promoting team spirit.
- Essential Computer Skills - Knowledge of Opera is preferred, Microsoft Word and Excel is essential.
- Valid UK Driving License
- Flexible with shifts and weekend work required.

**So why work for the world’s largest hospitality company?**
- A competitive salary plus free meals whilst on duty.
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
- Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
- 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels
- Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
- 50% off Spa Treatments and £50 gym membership within our One Spa
- 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
- Refer a friend to work with us and receive a £500 bonus
- Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
- Many more benefits however most importantly, we’ll help you grow, and develop you as an individual

**Benefits**:

- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
- Sick pay
- Transport links
- Wellness programme

Schedule:

- 8 hour shift
- Day shift
- Overtime
- Weekend availability

**Experience**:

- Hospitality: 1 year (preferred)
- Porter: 1 year (preferred)

Work Location: In person


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