![Arthurs of Wrexham (Peugeot)](https://media.trabajo.org/img/noimg.jpg)
Aftersales/ Service Advisor
3 weeks ago
**Aftersales/ Service Advisor**
Arthurs of Wrexham is an Award-Winning Peugeot Dealer, one of the UK’s leading automotive retailers for Customer Service Satisfaction.
We want our customers to have the best service experience possible and all Arthurs team members have the same ambition to deliver outstanding customer service. This is rewarded with excellent benefits, training and internal career development opportunities.
As an Aftersales/ Service Advisor, you will work in a fast-paced environment, helping us to deliver industry-leading standards of customer care and satisfaction. In fact, you’ll impress our customers so much with the high level of service you consistently provide, they won’t think about going anywhere else.
**This is a fast-paced, busy role you will**:
Provide estimates, book and schedule in service and repair work, identify customer needs and accurately invoicing for work carried out
Keep customers regularly informed and up to date at every stage, advise completion times, identify and advise any delays and quickly respond to queries and questions
You will need to prioritise effectively to ensure that customers are contacted in a timely manner, advise confidently on any recommended course of action and additional repairs and products, maximising service department profitability whilst exceeding the customers’ expectations
Adhere to set processes, procedures, paperwork achieving targets and be a team player
**We are looking for the following essential key skills**:
Approachability, knowledge and helpfulness, answering customer's general questions and queries, as first impressions count
Great at building relationships, with a genuine interest in gathering and understanding customer requirements
Desire to provide the customer with the best experience every time, guiding and informing in their decision making
Experience in working in a customer-facing environment
Flexibility in the work you do and the hours, putting the customer first every time
Must hold a full UK Drivers’ License
Have high levels of attention to detail and be able to comply with all company and manufacturer’s disciplines and procedures with a good level of IT literacy
Experience within the motor trade is desirable but not essential, the desire to succeed is essential
We offer great support for team members who are committed, helping them to realise their potential, and unlock their careers.
You will also benefit from comprehensive manufacturer and in-house learning programme to support your knowledge and understanding.
Hours: 8 am to 5.30 pm Monday to Friday and occasional weekends (Saturdays)
Salary to be discussed at interview
**Benefits**:
- Company pension
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: In person
-
Service Advisor
4 weeks ago
Wrexham, United Kingdom Pendragon Full time**Service Advisor (12 month fixed-term contract)** **Evans Halshaw Ford Wrexham** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to...
-
Service Advisor
1 month ago
Wrexham, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Ford Wrexham** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...
-
Service Advisor
3 weeks ago
Wrexham, United Kingdom Pendragon Full time**Service Advisor - Fixed-Term 9 months** **Evans Halshaw Ford Wrexham** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new...
-
Service Advisor
3 weeks ago
Wrexham, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Ford Wrexham** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...
-
Service Advisor
3 weeks ago
Wrexham, United Kingdom Evans Halshaw Ford Full time**Service Advisor - Fixed-Term 9 months** **Evans Halshaw Ford Wrexham** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new...
-
Service Advisor
4 weeks ago
Wrexham, United Kingdom Evans Halshaw Ford Full time**Service Advisor** **Evans Halshaw Ford Wrexham** **Salary of £22,302 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...
-
Service Advisor
3 weeks ago
Wrexham, United Kingdom Evans Halsahaw Ford Full time**Service Advisor (12 month fixed-term contract)** **Evans Halshaw Ford Wrexham** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to...
-
Service Advisor
1 month ago
Wrexham, United Kingdom Evans Halshaw Ford Full time**Service Advisor** **Evans Halshaw Ford Wrexham** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...
-
Service Advisor
2 months ago
Wrexham, United Kingdom Lindop Toyota Full time_**“Lindop Toyota Wrexham have an opportunity! Are you looking for your next challenge? Ready to join the largest car company in the world?”**_ **Lindop Toyota** As one of the leading Toyota centres in the UK, we are passionate about ensuring our customers are always put first every day, everywhere. Lindop Toyota is a friendly, family-owned franchise...
-
Apprentice Service Advisor
4 weeks ago
Wrexham, United Kingdom Stoneacre Full timeStoneacre Motor Group are offering an exciting and unique opportunity for apprentices to start their career within a phenomenally successful and ever-growing company. **Job Purpose** To observe and gain knowledge and skills of how to identify customer’s needs. To assist in capturing information relating to the repairs, routine maintenance, and...
-
Apprentice Service Advisor
2 weeks ago
Wrexham, Wrexham, United Kingdom Stoneacre Full timeStoneacre Motor Group are offering an exciting and unique opportunity for apprentices to start their career within a phenomenally successful and ever-growing company.Job PurposeTo observe and gain knowledge and skills of how to identify customer's needs.To assist in capturing information relating to the repairs, routine maintenance, and diagnostic work on...
-
Customer Service Advisor
3 weeks ago
Wrexham, United Kingdom Recruit4Staff Full time. **Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their offices in Wrexham.** **For the successful Customer Service Advisor our client is offering**: i. £22,000 - £23,000 per annum ii. Monday to Friday, 8:30 am - 5 pm, and 1 in 4 Saturdays iii....
-
Customer Service Advisor
3 weeks ago
Wrexham, United Kingdom Travail Employment Group Ltd Full timeCustomer Service Advisor - Permanent Wrexham £23,000 per annum Monday to Friday - No Weekends Our client who are leader in their industry are looking for Customer Service Advisors to join their team to support in delivering a first class, informative, friendly and professional after-sales experience to their Nationwide customer base. You will enjoy a...
-
Customer Service Advisor
4 weeks ago
Wrexham, United Kingdom Pertemps Network Group Full time**Job Description**: **Customer Service Advisor** **Ruabon** **£26,000 to £28,000 basic salary** **Monday to Friday** **Permanent** An opportunity has arisen for a Customer Service Advisor to join our client in the Ruabon area. The company are a global manufacturer and require the Customer Service Advisor to respond to client order requests and...
-
Customer Service Advisor
3 weeks ago
Wrexham, United Kingdom ASH Group Ltd Full time**Customer Services Advisor** **Competitive Salary** **up to 40 hours per week** The ASH Group is a family owned business. ASH Waste Services is the leading provider of waste management and resource solutions with bases across the North West and West Midlands. An opportunity has arisen for a Customer Service Advisor to join our team at our Head office in...
-
Customer Service Advisor
2 weeks ago
Wrexham, Wrexham, United Kingdom Pertemps Network Group Full timeJob Description:Customer Service AdvisorRuabon£26,000 to £28,000 basic salaryMonday to FridayPermanentAn opportunity has arisen for a Customer Service Advisor to join our client in the Ruabon area. The company are a global manufacturer and require the Customer Service Advisor to respond to client order requests and general incoming enquiries. On offer is a...
-
Customer Service Advisor
2 weeks ago
Wrexham, United Kingdom Adele Carr Recruitment Full timeAdele Carr are recruiting for an experienced Customer Service Advisor to join an established global company based in Wrexham **Benefits**: - 3x base salary as a life assurance - Training opportunities including LinkedIn Learning - pension 3% employee and 5% employer - Private medical insurance - My Staff Shop - Cycle to work scheme - Social events -...
-
Customer Services Advisor
6 days ago
Wrexham, United Kingdom Adele Carr Recruitment Full timeA great opportunity for an experienced Customer Service Advisor, initially this position is a 10 month Fixed Term Contract to cover maternity leave. You will be rewarded with: - Excellent salary up to £26k (pro rata) - 25 days holiday (pro rata) - No shifts/great working hours Monday to Thursday 8:30 - 5 and 8:00 - 1:30 on Fridays! Working within a busy...
-
Customer Service Advisor
2 weeks ago
Wrexham, United Kingdom Innova Search Full timeRetentions Advisor / Customer Service Wrexham Monday Friday Up to £27500 DOE Our client based on Wrexham Industrial Estate are looking for an additional Retentions Advisor to join their team. As a retentions advisor you will be liaising with customers to resolve any complaints and disputes to find suitable solutions in a timely manner. You will be dealing...
-
'customer Service Advisor'
3 weeks ago
Wrexham, United Kingdom Stoneacre Motor Group Full time**Are you looking for a new opportunity working for one of the fastest growing motor companies in the UK?** **Stoneacre Motor Group may have the position for you.** **The position - Service Advisor** To be the main point of contact for customers requiring servicing or repair to their vehicles. Manage the flow of information between the workshop and the...