Aftersales Advisor/ Administrator

4 days ago


Wrexham, United Kingdom Arthurs of Wrexham (Peugeot) Full time

**Aftersales Advisor/ Administrator**

Arthurs of Wrexham is an Award-Winning Vauxhall Dealer, one of the UK’s leading automotive retailers for Customer Service Satisfaction.

We want our customers to have the best service experience possible and all Arthurs team members have the same ambition to deliver outstanding customer service. This is rewarded with excellent benefits, training and internal career development opportunities.

As an Aftersales Advisor/Administrator, you will work in a fast-paced environment, helping us to deliver industry-leading standards of customer care and satisfaction. In fact, you’ll impress our customers so much with the high level of service you consistently provide, they won’t think about going anywhere else.

**This is a fast-paced, busy role you will**:
Provide estimates, book and schedule in service and repair work, identify customer needs and accurately invoicing for work carried out

Keep customers regularly informed and up to date at every stage, advise completion times, identify and advise any delays and quickly respond to queries and questions

You will need to prioritise effectively to ensure that customers are contacted in a timely manner, advise confidently on any recommended course of action and additional repairs and products, maximising service department profitability whilst exceeding the customers’ expectations

Adhere to set processes, procedures, paperwork achieving targets and be a team player

**We are looking for the following essential key skills**:
Approachability, knowledge and helpfulness, answering customer's general questions and queries, as first impressions count

Great at building relationships, with a genuine interest in gathering and understanding customer requirements

Desire to provide the customer with the best experience every time, guiding and informing in their decision making

Experience in working in a customer-facing environment

Flexibility in the work you do and the hours, putting the customer first every time

Must hold a full UK Drivers’ License

Have high levels of attention to detail and be able to comply with all company and manufacturer’s disciplines and procedures with a good level of IT literacy

Experience within the motor trade is desirable but not essential, the desire to succeed is essential

We offer great support for team members who are committed, helping them to realise their potential, and unlock their careers.

You will also benefit from comprehensive manufacturer and in-house learning programme to support your knowledge and understanding.

Hours: 8 am to 5.30 pm Monday to Friday and occasional weekends (Saturdays)

Salary to be discussed at interview

Schedule:

- Day shift
- Weekend availability

Work Location: One location



  • Wrexham, United Kingdom Arthurs of Wrexham (Peugeot) Full time

    **Aftersales/ Service Advisor** Arthurs of Wrexham is an Award-Winning Peugeot Dealer, one of the UK’s leading automotive retailers for Customer Service Satisfaction. We want our customers to have the best service experience possible and all Arthurs team members have the same ambition to deliver outstanding customer service. This is rewarded with...

  • Service Advisor

    6 days ago


    Wrexham, United Kingdom Matt Burton Full time

    * Excellent customer service - Main car dealership MBA are working on an exciting new role with a new client with over 20 car dealerships across the North West and West Midlands. We are looking for a Service Advisor, based in Wrexham to provide an excellent customer experience. The client is a family owned business, which is the main reason for their...

  • Service Advisor

    1 week ago


    Wrexham, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Ford Wrexham** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...

  • Service Advisor

    7 months ago


    Wrexham, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Ford Wrexham** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...

  • Service Advisor

    7 months ago


    Wrexham, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor - Fixed-Term 9 months** **Evans Halshaw Ford Wrexham** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new...

  • Service Advisor

    7 months ago


    Wrexham, United Kingdom Evans Halsahaw Ford Full time

    **Service Advisor (12 month fixed-term contract)** **Evans Halshaw Ford Wrexham** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to...

  • Service Advisor

    7 months ago


    Wrexham, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor** **Evans Halshaw Ford Wrexham** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...

  • Service Advisor

    8 months ago


    Wrexham, United Kingdom Lindop Toyota Full time

    _**“Lindop Toyota Wrexham have an opportunity! Are you looking for your next challenge? Ready to join the largest car company in the world?”**_ **Lindop Toyota** As one of the leading Toyota centres in the UK, we are passionate about ensuring our customers are always put first every day, everywhere. Lindop Toyota is a friendly, family-owned franchise...


  • Wrexham, United Kingdom Recruit4Staff Full time

    . **Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their offices in Wrexham.** **For the successful Customer Service Advisor our client is offering**: i. £22,000 - £23,000 per annum ii. Monday to Friday, 8:30 am - 5 pm, and 1 in 4 Saturdays iii....


  • Wrexham, United Kingdom Stoneacre Full time

    Stoneacre Motor Group are offering an exciting and unique opportunity for apprentices to start their career within a phenomenally successful and ever-growing company. **Job Purpose** To observe and gain knowledge and skills of how to identify customer’s needs. To assist in capturing information relating to the repairs, routine maintenance, and...


  • Wrexham, United Kingdom Tradebe Full time

    We are seeking a diplomatic and persuasive Safety, Health, Environment & Quality (SHEQ) Assurance Officer who can provide technical and administrative support to the SHEQ function at our Wrexham Healthcare site. **Key performance areas**: - Health, Safety and Environmental Compliance - Carry out site inspections. - Measurement of monthly safety...


  • Wrexham, Wrexham, United Kingdom Yolk Recruitment Ltd Full time

    About the RoleThis is an exciting opportunity to join Yolk Recruitment Ltd as a Payroll Advisor. The role involves processing payroll transactions, maintaining e-pay tools, and providing first line support to clients on the flexible benefits platform.Process payroll related transactions, including one time payment submissions and membership payments.Support...

  • HR Advisor

    5 days ago


    Wrexham, United Kingdom Henderson Brown Recruitment Ltd Full time

    HR Advisor - Wrexham **Salary**: circa £35,000 depending on experience Location: Wrexham, Wales Hours: Full-time, Monday to Friday, hours are usually between 8am - 5pm but there is flexibility on exact hours. This is a hybrid role where 2 days a week from home are encouraged. There is also an option to finish at lunchtime on Fridays during the...

  • Payroll Advisor

    3 weeks ago


    Wrexham, Wrexham, United Kingdom Yolk Recruitment Ltd Full time

    Job Title: Payroll AdvisorWe are seeking a skilled Payroll Advisor to work on a 6 month contract in Broughton, Flintshire. The role will involve processing payroll-related transactions from internal stakeholders and managing HR administration activities.Key Responsibilities:Process detached duty, standby, on-call payments, and other time-related...


  • Wrexham, United Kingdom Travail Employment Group Ltd Full time

    Customer Service AdministratorStarting rate £11.44 per hour rising to £12.04 per hour after 12 weeks. Temp to Perm opportunity in Wrexham Industrial Estate working Monday to Friday 09:00-17:00. **Additional benefits**: - Friendly working environment - 25 days holiday plus bank holidays (once permanent) - Commutable by bus. Free parking on site. - Full...


  • Wrexham, Wrexham, United Kingdom Yolk Recruitment Ltd Full time

    About the RoleYolk Recruitment Ltd is seeking an experienced Payroll Advisor to join their team on a 6 month contract basis.Responsibilities include processing payroll-related transactions, handling time-related transactions, and managing HR administration activities.The successful candidate will have a strong understanding of payroll procedures and be able...

  • HR Advisor X 2

    1 week ago


    Wrexham, United Kingdom Hays Specialist Recruitment Limited Full time

    Permanent role - HR Advisor - Wrexham - Flint - Free Parking - Office Based - Immediate Start **Your new company**My client, a leading manufacturer is seeking a couple of professional HR Advisors to join their team on a permanent basis. The organisation have x 2 sites - one based in Wrexham with approximately 1300 staff and the other based in Flint with x...


  • Wrexham, United Kingdom Clockwork Organisation Ltd ta Travail Employment Full time

    Customer Service Administrator Up to £23,000 per annum Permanent role in Wrexham Monday - Friday Additional benefits: 25 days holiday (plus bank holidays) Enhanced pension Healthcare package The Role of the Customer Service Administrator An exciting opportunity to work within a globally recognised company has arisen for an Administrator with...


  • Wrexham, United Kingdom CV-Library Full time

    Customer Service Administrator Up to £23,000 per annum Permanent role in Wrexham Monday - Friday Additional benefits: 25 days holiday (plus bank holidays) Enhanced pension Healthcare package The Role of the Customer Service Administrator An exciting opportunity to work within a globally recognised company has arisen for an Administrator...

  • Service Advisor

    7 months ago


    Wrexham, United Kingdom Stoneacre Full time

    **About the role** We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. A fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer...