Nhs Liaison Administrator

2 weeks ago


Crawley, United Kingdom Medical Imaging Partnership Ltd Full time

Medical Imaging Partnership is an independent sector healthcare company based near Gatwick. It was established in 2010 and provides imaging and diagnostic services such as MRI, CT and x-ray.

All that we do is focused on supporting patients and colleagues with our key values being:

- You Matter
- Part of a Team
- There for You
- Always with Integrity
- and Never Letting Go

**The postholder is responsible for**:
1. Providing administrative support for the central management of contracts with NHS commissioners, NHS Trusts, partners, sub-contractors & the independent sector.

2. Maintain overview of contracts for NHS service delivery & property.

3. Administrative support in monitoring and reporting the performance of service delivery contracts.

4. Being an ambassador for the company and live the company’s vision and values.

**CORE RESPONSIBILITIES AND KEY ACCOUNTABILITIES**
- Maintain a database of contracts for service delivery & property.
- Monitor contract cycles and keep a record of progress with contract renewals.
- Monitor the tender portals and support the completion of tender responses.
- Prepare qualitative and quantitative data reports as per individual contract performance requirements liaising with the Governance team and Business Intelligence Analyst to gather the required information.
- Maintain & update action logs for service reviews, preparing information as required and following
- up responses or actions.
- Undertake data audits to identify deviations in performance & rectification plan.
- Maintain an up-to-date knowledge of NHS contract requirements.
- Investigate and respond to invoice queries both internally and externally including validating backing data.
- Assist in investigation and responding to patient queries, feedback, complaints and incidents.
- Liaise with the Referral Centre, Teleradiology and PACS to ensure performance KPIs are met.
- To arrange meetings, site visits and workshops.

**Be an ambassador for the company and live the company’s vision and values**
- Promote and market company to customers, current and potential, including external clinicians and referrers.
- Promote the company values in all that is done, said or communicated.
- Ensure compliance of the company’s policies within the department.
- To always act professionally and be a credible ambassador of the company internally and externally.
- To attend meetings as a representative of the company as requested.

**KNOWLEDGE & EXPERIENCE**
- Excellent organization skills
- Good IT and analytical skills eg Microsoft Excel, Power BI
- Good interpersonal and communication skills
- Flexible approach
- Previous healthcare experience and specifically NHS contracts would be an advantage

**KEY PERFORMANCE INDICATORS**
- Customer satisfaction - internal and external
- Radar training, incident, complaint management compliance

**Salary**: From £26,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- On-site parking
- Private medical insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Crawley: reliably commute or plan to relocate before starting work (required)

Work Location: One location


  • Administrator

    7 days ago


    Crawley, United Kingdom Sussex Community NHS Foundation Trust Full time

    Sussex Community NHS Foundation Trust (SCFT) Adult Speech and Language Therapy (SLT) department is delighted to offer the position of 0.8 WTE Band 3 Team Administrator to a highly motivated and hard-working individual. You will be supported by a team of highly-skilled Speech and Language Therapists. Training and mentoring will be given. The post holder...

  • Administrator

    7 days ago


    Crawley, United Kingdom Sussex Community NHS Foundation Trust Full time

    Sussex Community NHS Foundation Trust (SCFT) Adult Speech and Language Therapy (SLT) department is delighted to offer the position of 0.8 WTE Band 3 Team Administrator to a highly motivated and hard-working individual. You will be supported by a team of highly-skilled Speech and Language Therapists. Training and mentoring will be given.


  • Crawley, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    Crawley Mental Health Liaison Practitioner Service (MHLP) currently has an exciting opportunity for two permanent full time post. Crawley is a lively and friendly team where you will be offered mentorship and supervision from senior nursing colleagues, active management support and the chance to undertake training courses relevant to your professional...


  • Crawley, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    Crawley Mental Health Liaison Practitioner Service (MHLP) currently has an exciting opportunity for two permanent full time post. Crawley is a lively and friendly team where you will be offered mentorship and supervision from senior nursing colleagues, active management support and the chance to undertake training courses relevant to your professional...


  • Crawley, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    Set in the beautiful town ofCrawley, the mainline train station, you will find our community mental health assessment and treatment service. We work with adults living with mental illness, supporting their recovery and the development of skills and strategies to support them to maintain their wellbeing. We are a lively and friendly team where you will be...


  • Crawley, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    Crawley Mental Health Liaison Practitioner Service (MHLP) currently has an exciting opportunity for 3 permanent full time posts. Applications are welcome from Registered Mental health nurses/social workers or Occupational Therapists. Crawley is a lively and friendly team where you will be offered mentorship and supervision from senior nursing colleagues,...

  • Repairs Administrator

    16 hours ago


    Crawley, United Kingdom Workshop Recruitment Full time

    **Repairs Administrator** **Crawley** **£21-22K** Working within a small team reporting to the Repairs Administrator will assist in the management of open orders at suppliers and customer communication via various administrative duties. Office based, the role requires good communication skills, attentionto detail, good administration and organization...


  • Crawley, United Kingdom Huntress Full time

    Crawley £26,000 - £30,000 Full time - office based Are you highly motivated, enthusiastic, pro-active and organised, with a strong customer focus? Are you an experienced Administrator and happy being in the office? This could be the role for you! This busy role will see you being responsible for looking after the day-to-day maintenance administration...


  • Crawley, United Kingdom Sussex Community NHS Foundation Trust Full time

    Are you someone who has great people and interpersonal skills? Are you looking for a role where you can make a difference every day? Do you have a good eye for detail? You will often be the first person a patient will have contact with when referring into our service, so a background working in a customer service or a patient facing role would be...


  • Crawley, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

    The Administrator will have day to day responsibility supporting the operation of Digital Services (Online STI Testing & Condom Distribution Scheme) provided by Sexual Health West Sussex and providing administrative support to the Health Promotion & Digital Services team. The post holder will be oversee the consumable supply chain for Digital Services, to...


  • Crawley, United Kingdom Venn Group Full time

    VennGroup The specialists in professional recruitment **New Interim Opportunity - Programme Support Administrator** Venn Group have a new opportunity for a Programme Support Administrator to join a large NHS Trust in London, please see below: Job: Programme Support Administrator Location: Horley / hybrid working **Salary**:£11.53 - £13.17 PAYE inc...

  • Team Secretary

    2 weeks ago


    Crawley, United Kingdom Sussex Partnership NHS FoundationTrust Full time

    An excellent opportunity has arisen for an experienced Team Secretary to join our Assessment & Treatment Service in Crawley. The Team Secretary will provide a full secretarial and administrative service to Consultant Psychiatrists, having daily liaison with a wide range of staff at all levels and regular contact with people who use services and their carers,...

  • Sales Administrator

    4 days ago


    Crawley, United Kingdom Capilaux Aero Full time

    **Responsibilities**: - Identify new sales opportunities - Respond to Request for Quotes (RFQ’s) - Negotiate purchase prices and payment terms - Assist in managing and processing exchange, lease, sale and repair orders - Liaison with internal Technical departments regarding Technical Packs / Tech records queries - Produce and distribute marketing flyers &...


  • Crawley, United Kingdom South East Regional Organised Crime Unit (SEROCU) Full time

    **Department**:Business Support **Location**: Crawley with hybrid working opportunities **Salary**:£23,503 per annum **Closing date**:09/07/2023 A confident communicator, with an aptitude to deal with various levels of internal and external customers, proven time management and organisational skills with the ability to work to deadlines and manage a varied...

  • Executive Assistant

    7 days ago


    Crawley, United Kingdom South East Coast Ambulance Service NHS Foundation Trust Full time

    **Executive Assistant** - **NHS Agenda for Change, Band 5**: - **Full time - 37.5hrs per week**: - **Based at Crawley HQ (with travel across the Trust)** An exciting opportunity has arisen for an experienced Executive Assistant to provide a comprehensive administrative support service to the **Executive Director for Quality & Nursing and their senior...


  • Crawley, United Kingdom Sussex Community NHS Foundation Trust Full time

    The main priority of this position is to work as part of the Administrative Team and manage patient referrals into the service while providing comprehensive administrative support to the wider clinical and management team. Referrals will be made via telephone and online directly by patients and health care professionals. You will need to answer calls and...


  • Crawley, United Kingdom Sussex Community NHS Foundation Trust Full time

    An excellent opportunity has arisen for an experienced Secretary to join our Secretary/Admin Team within the Children's development Team. You will provide a full secretarial and administrative service to Consultant Pediatricians, and the wider team where required. You will have daily contact with a wide range of staff at all levels and regular contact with...

  • Clerk of Works

    2 hours ago


    Crawley, United Kingdom BSV Recruitment Limited Full time

    The Job The Company A professional multi-discipline building consultancy working on behalf of an NHS Trust. This is a a long-term contract as a Clerk of Works - Electrical, you will be responsible for the Client side delivery of assigned major NHS new-build project, through daily auditing and checking progress and liaising with the project and installation...


  • Crawley, United Kingdom Tate Full time

    FULLY REMOTE ROLE / WORKING FROM HOME / ONGOING PLACEMENT / IMMEDIATE START We are currently recruiting on behalf of an NHS Service who are seeking an experienced customer service administrator to join their fun and lively team. Working full time (Monday to Friday 8.00am - 5.00pm) on an ongoing temporary basis, you will be responsible for supporting an NHS...


  • Crawley, United Kingdom Sussex Community NHS Foundation Trust Full time

    We are looking for a friendly and motivated individual to join our team at The Child Development Centre, Crawley. The role will be to cover Reception, days to be agreed, and to complete administrative and support the wider admin team at Child Development Services in Crawley