Supported Housing Officer

2 weeks ago

Gloucester, United Kingdom Elim Housing Full time

**Supported Housing Officer**
**Young Parents Gloucester**

**SALARY**:£23,526 - £24,026 per annum
**HOURS: 22.5** hours per week
**CONTRACT**:Permanent
**REPORTING TO**:Team Leader, part of the Gloucester Projects

Elim Housing Association is a provider of housing and support services in the West of
England and Gloucestershire. We are looking for a Supported Housing Officer to join our team.
- ‘Although it might be a challenging role at times, it is so rewarding and a privilege to be part of people’s life’s journey. If you’d like to make a difference in your career and other’s people lives, this role is for you. Elim is a supportive organisation with a great sense of community and fairness. I have felt so encouraged and supported since the minute I started.’ _
- Elim Colleague_

This role works as part of the Gloucester projects young parents’ scheme to deliver psychologically informed housing support to young parents. The Young Parents Service is a project to help support parents in gaining the confidence and skills to be able to move out in the community. The project is for couples and single parents who need to gain the skills and experience to move into the community. We are staffed 5 days a week 9am to 5pm. We are looking for one part time Supported Housing Officer.

What you will be doing:

- Establish and maintain trusting relationships with individuals and delivering housing support working alongside other professionals to deliver a programme of support.
- Monitor and manage rent accounts ensuring arrears are addressed in line with organisational policy and procedure.
- Promote opportunities and encourage raising aspirations of individuals you support in training, education and employment.
- Achieve individual KPI’s whilst working in accordance with all policies and procedures.
- Deliver benefit and welfare advice to ensure that individual’s income is maximised and financial resilience and capacity increased.

What you will need to be successful:

- Putting customers first. An understanding of resident support needs and being able to help them to find solutions
- Open to change, embraces improvement and takes on board new ideas
- Understands the importance of quality service delivery and is impact on business success. Strives to deliver high quality affordable services
- Empathy, an understanding of residents views and being able to encourage colleagues to do the same.
- Effective time management in a fast-paced environment and being able to prioritise your own workload. Take a proactive approach to targets and plans ahead.

Elim recognises our highly-skilled and dedicated colleagues are our greatest asset in achieving our vision. Elim colleagues benefit from:

- 25 days annual holiday rising to 30 days.
- Paid day off for your birthday each year.
- Access to training and career development through Elim Skills Academy
- Company pension.
- Life Assurance.
- Annual bonus.
- Health cash plan, which includes discounts to a wide range of shops and services.
- Ability to work from home on occasion to complete training and admin.

For full details of Elim’s benefits, culture and values please visit our website where you will also find colleague stories, sharing what it’s like working for us.

How to apply:
**Job Types**: Full-time, Part-time
Part-time hours: 22.5 per week

**Salary**: £23,526.00-£24,026.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

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