Housing Needs Officer

4 days ago


Slough, United Kingdom Novax Recruitment Full time

**Housing Needs Officer**
**Slough**
**Contract**
**£18 P/h**
An exciting opportunity has arisen for a Housing Needs Officer to work in Slough within the Housing Service. The postholder will deliver a high quality and customer focussed housing needs service, including housing advice and homelessness services, using everyavailable resource to tackle housing need and prevent homelessness in accordance to relevant legislation, policies and procedures. To contribute to the development, cohesion and integration of the wider housing service.
**Accountabilities**:

- Deliver a comprehensive, customer focussed and high quality housing needs service, liaising with other sections, departments and agencies internally and externally in relation to housing or homelessness issues on behalf of home seekers
- Provide good quality advice to all, including, public, tenants, licensees, landlords etc, regarding their legal rights and available options related to their housing using a holistic approach. This will include analysing complex information and relayingthis information appropriately to the customer, including legal advice on housing, immigration and benefit legislation.
- Identify and respond proactively to every customer who may be at risk of homelessness and find the most effective means to prevent and tackle homelessness, fulfilling the Council's duties under housing, homelessness, and any other relevant legislation.


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