Housing Needs Advisor
1 day ago
SERVICE CARE SOLUTIONS
We are seeking a dedicated and skilled Housing Needs Officer to join our team based in the UK on a full-time temporary basis. The initial contract period is 3 months.
**Job Summary:**
The successful candidate will be part of a team responsible for providing advice, assistance, and support to tenants and leaseholders to reduce homelessness within the community.
**Key Responsibilities:*** Deliver customer-focused housing needs services* Liaise with external partners, including local authorities, housing associations, and support agencies, to facilitate housing solutions and work to reduce homelessness* Analyzing complex information and relaying this information appropriately to the customer
**Requirements:**
* Previous experience working in a similar role, preferably within housing advice, homelessness, or tenancy relations* Knowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act, Protection from Eviction Act, and immigration-related legislation* Understanding of Housing Benefit procedures, Welfare Benefit, and Debt Counselling* Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner* Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines* Proficient computer skills, including experience with relevant software applications and databases* Estimated Salary: £25,000 - £35,000 per annum (dependent on location and experience)
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