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Student Wellbeing Adviser

3 months ago

Newcastle upon Tyne, United Kingdom Newcastle University Full time

**Salary**: £29,605 to £30,487 with progression to £32,982 per annum, pro rata

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

**Closing Date**: 14 May 2024

The Role

As a member of SHWS, you will report to the Student Wellbeing Adviser Team Manager, under the day-to-day direction of School colleagues. You will work collaboratively with central SHWS colleagues (e.g. Disability Practitioners, Wellbeing Consultancy, Counsellors) and a wide range of School colleagues (e.g. the Director of Education, Senior and Personal Tutors, Degree Programme Directors and Professional Support colleagues), to provide a local, comprehensive and professional point of contact for both incoming and registered students who need advice and assistance with health and wellbeing concerns, either from transition to higher education or during progression through study.

As a Student Wellbeing Adviser, you will act as an initial point of contact for students and colleagues within your designated School and as such will play a vital role in connecting central Student Health and Wellbeing Services with the wider University community.

You will offer confidential support and signposting for students experiencing any wellbeing related issue, and, when appropriate, a ‘follow-up’ service to ensure suitable support and advice is being provided and acted upon, ensuring that students have the optimum opportunity to fulfil their potential and gain the best experience from their time at university.

You will also offer guidance to School based colleagues on matters relating to student wellbeing and you will collaborate closely with colleagues to deliver proactive activities and events to support students with improving and maintaining their wellbeing.

Please note we have two positions available. One full time (37 hours) position to start asap, and one part-time position (29.6 hours) position to start on 1st August 2024.

A Disclosure and Barring Service Check is needed for this role.

Key Accountabilities
In line with University and School support protocols, act as a point of contact within the School for students requiring wellbeing support. Provide information, guidance and support to all students, referring them to the most appropriate source of help (both internally and outside of the University). Where appropriate, monitor engagement with referral and sign posting advice
Work closely with relevant School colleagues to ensure that all students receive the help they need at any point on their student journey
Act as champion for minoritised and/or potentially vulnerable students, (e.g., disabled students, those from a widening participation background, minoritised ethnic backgrounds, young carers, LGBTQ+ etc.)
Work operationally with colleagues to ensure inclusivity for students with additional support needs. Where a student has a Student Support Plan provided by SHWS and changes are needed to this, provide support by facilitating any necessary communication with central SHWS
Support Personal and Senior Tutors in ensuring the delivery of a high-quality system of personal tutoring - in accordance with the Personal Tutoring system across the academic unit
Support colleague wellbeing leads in the identification of school-based colleague training needs relevant to student health and wellbeing and encourage all colleagues, including personal tutors within the academic units, to attend appropriate training events and workshops
Identify and regularly report on trends in student need to the Student Wellbeing Adviser Team Manager and School colleagues in order to inform and develop ongoing effective support for students across the University
Contribute to the co-ordination and/ or delivery of wellbeing related projects both in School and across the wider University community (e.g., peer mentoring schemes, weekend open days, induction events, information drop-ins, University Mental Health Day etc)
Under the direction of the Student Wellbeing Adviser Team Manager, support students progressing through the Support to Study and Fitness to Study processes
Attend and support the PEC Committees in their decision making, by providing student wellbeing advice and knowledge. Provide information, advice and guidance on how wellbeing may impact upon academic study
Use individual available student data, such areas as PEC submissions, notifications of absences, late submissions of work and overall student engagement with their studies, in order to identify and intervene to support students before concerns escalate
Under the direction of School colleagues, support the review and improvement of policies and practices relevant to student wellbeing
Attend regular relevant committees which gather student opinion e.g., Staff Student Committees, Boards of Studies. Reading minutes from suc