Head of Strategy and Operations Rbkc607013

3 weeks ago

London, United Kingdom London Tri-Borough Councils Full time

**Job Summary**:
**Salary range**: £62,502 - £71,445 per annum
**Work location**: London
**Hours per week**: 36
**Contract type**: Permanent
**Closing date**: 5th March 2023
**Interview date**: Week commencing 13th March 2023

**About Us**:
**Lead the development of innovative programmes across the borough**

At the Royal Borough of Kensington and Chelsea, we are committed to making sure we use our resources to provide quality services for the greatest impact for our residents. From housing to healthcare, our aim is to work collaboratively with residents and partners and adopt the most relevant and cutting-edge approaches to dealing with every person and every situation.

The Resources Directorate works hard to enable the smooth and effective running of all Council services. Incorporating finance, digital, organisational development, customer delivery and a range of other services, our services are key to ensuring we are the best Council we can possibly be, for the benefit of our residents.

**The Role**:
As the Head of Strategy & Operations, you’ll work directly with the Executive Director of Resources to ensure the directorate is continuously improving, enabling the Council to deliver highly competent services to residents with the utmost care. You’ll be responsible for several pan-directorate pieces of work that form the foundation of our ambition: leading the directorate’s business planning process; designing, implementing and overseeing the development of a comprehensive performance management framework; developing and delivering communication plans; driving our equity, diversity and inclusion agenda; and coordinating our financial planning processes to name just a few.

Collaboration is at the heart of this role. You’ll develop strong working partnerships with the Directors both within the department and across the organisation to ensure our collective strategic plans and policies lead to the success of the organisation as a whole. You’ll be a key point of contact for elected Members, particularly within the Leadership Team, and our Executive Management Team.

With one eye firmly on the running of the department, you’ll work to identify and collate intelligence that can influence how we operate in the future. The challenges will be significant, but the professional and personal rewards huge.

Please refer to the **Job Description** for more information

**About You**:
Resilient and resourceful, your professionally curious attitude is paired with highly developed analytical skills. Your ability to work comfortably with data will be accompanied by an understanding of performance management frameworks and the ability to identify issues, risks and - importantly - solutions. Your ability to develop, interpret and implement strategies and policies across teams comes as second nature.

With experience in the successful delivery of complex projects, your highly developed interpersonal and communication skills combine with a proven ability to communicate effectively. It is likely that you have experience of using these to good effect with senior stakeholders in political environments. At every level, your charm and professionalism with a range of stakeholders creates results and drives departmental performance. Highly organised, your detailed knowledge and understanding of rudimentary IT systems allows you to efficiently solve problems and manage your team in a variety of ways.

Join us, and you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.

**Application process**

**Additional information**

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.

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