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Housing Partnership Assistant

4 months ago


Eastleigh, United Kingdom Abri Group Full time

**About us**

We’re Abri, a housing association based in the south of England. One of the largest in fact. We've got 35,000 homes and 1,500 colleagues. And if all our 80,000 residents lived in the same place, we’d have a town roughly the size of Guildford.

We’re a passionate bunch. We think we can make a real difference. Homelessness, poverty, inequality, a lack of affordable housing. They’re all linked. They’re issues that affect so many, young and old alike. And we don’t think that’s right. We want to give people the chance to dream big and be who they want to be. Homes are at the heart of everybody’s lives. And we exist to help make good homes, and good lives a reality for everyone.

**About you**

We’ve all got different backgrounds, strengths, and experiences. But we share the same values. It’s these shared values that bring us together as one team.

Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.

If you share our values and want to make a real difference in the world, you’re on to a winner and we’d love to hear from you

**Your new role**

We're looking for one full time **Housing Assistant **to join our Housing Partnership Office team. This is an exciting role based in either our Eastleigh or Yeovil office but, you will be expected to travel and work from our any of our offices for activities such as monthly Team meetings and training.

As a Housing Assistant you will provide administrative support to both our Office and Field Based Housing Partners in the delivery of a proactive and effective housing management service, responding to customer enquiries in relation to the management of their tenancies and the communities in which they live.

You will be a positive team player that has the ability to work under pressure always demonstrates Abri’s values in all that they do.

You will be confident in having conversations with our customers, suppliers, and internal teams here at Abri, by telephone and through digital channels and a can-do attitude that takes ownership with a will to achieve positive outcomes.

This is an excellent opportunity for a passionate, and customer-focused individual looking to begin or develop their career in Housing Management.

If you feel this is you, and you have the drive, experience, skills, and attitude, we want to hear from you.

**What you can expect from us**

We want our colleagues at all levels to be bold, inspiring, and not afraid to speak up and be their authentic selves. Your wellbeing is really important to us, so you can expect a competitive reward package to ensure you and your family are supported at work and at home.

We’ll work with you to help you reach your goals through personal development plans and our in-house People Development team.

Depending on your role you may need to work a set shift pattern, or you may have greater flexibility to choose when and where you work. Either way, we strive to ensure all colleagues have a degree of flexibility to attend life’s important events.

**Be yourself**

Abri is committed to promoting an inclusive culture. We want our colleagues to bring their individual differences, life experiences and knowledge into the workplace and we welcome their contribution to our amazing company. Everyone is different, everyone is unique.

**Interviews will be held in person on Thursday, 17th August (Yeovil) and Monday, 21st August 2023 (Eastleigh)**

**To our agency friends**

We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. We’re not looking to add to our preferred supplier list right now but if you’d like to be considered at a future date, please don’t hesitate to register on our procurement portal.