International Officer

3 months ago

Glasgow, United Kingdom University of Glasgow Full time

**Job Purpose**
To work directly with the International Recruitment Manager (IRM) for North America & Wider Europe, Senior International Officer (SIO) for Wider Europe and other IRMs and SIOs in meeting institutional and College targets in relation to the University’s International Recruitment Strategies and agreed Key Performance Indicators (KPIs).
To identify and facilitate the development of partnerships/collaborations with key institutions, agents, government agencies and other contacts within and outwith the University. To support the delivery of institutional internationalisation strategic objectives. To provide a friendly and efficient service to international students and visitors.

**Main Duties**
1. Represent the University to prospective undergraduate and postgraduate students and their influencers at a wide range of events across target European markets. Develop and maintain good working relationships with secondary schools/colleges and other relevant external bodies and with individual applicants.
2. Work closely with designated University Colleges and Schools offering undergraduate and postgraduate courses, capturing and sharing market intelligence and recruitment USPs, advising, developing and implementing recruitment and conversion plans in line with need and according to recruitment priorities.
3. Contribute to and deliver recruitment and conversion activities, supporting and developing the recruitment team’s operational plan in alignment with the Service’s and University’s strategic priorities.
4. Jointly support and enhance the schedule of the University’s on
- and off-campus visit programme for prospective students, applicants, groups and their influencers
5. Ensure market competitiveness of the University by benchmarking against competitor Higher Education Institutions’ recruitment and conversion activities and materials, participating in relevant internal and external networks as required.
6. Assist in the management and development of the extensive schedule of external recruitment and marketing events run by a range of providers across Europe, attending events and informing logístical support.
7. Work in partnership with Recruitment Marketing and Marketing Communications colleagues to ensure marketing materials are effectively tailored to meet the aims of the recruitment team.
8. Ensure that information on the University’s undergraduate, postgraduate, relevant country, admission and funding web pages is accurate via liaison with academic and service colleagues.
9. Advise and support responses to prospective student enquires via CRM and/or the student recruitment inboxes, discussion in the Student Room forums and other routes of enquiry or discussion.
10. To contribute to the enhancement of the University’s international profile in line with the University’s Strategy; Inspiring People, Changing the World.
11. In conjunction with the IRM and SIO, assist with International Summer School marketing and conversion.
12. To represent the University on professional groups, sector wide forums and committees as required.
13. To input to the development and implementation of the University’s promotional and student recruitment strategy for Europe, as required.

**Knowledge, Qualifications, Skills and Experience**

**Knowledge/Qualifications**

**Essential**:

A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar related role(s). Or: Scottish Credit and Qualification Framework level 8 (Scottish Vocational Qualification level 4, Higher National Diploma) or equivalent, and experience of personal development in a similar role.
A2 Up to date knowledge of Higher Education systems
A4 Some knowledge of broader external market environment

**Desirable**:

B1 Possess an understanding of the University of Glasgow
B2 Knowledge of institutional and College strategic priorities
B3 in-depth knowledge of the University’s degree programmes and research strengths

**Skills**

**Essential**:

C1 Self-motivated, able to multi-task and work under own direction and initiative to deadline.
C2 Proven ability to work as part of, or to lead a team.
C3 Project management skills
C4 Identifying trends in markets, generating original ideas and innovative solutions
C5 Proven high level communication skills, obtained through representational and negotiating activities
C6 Excellent interpersonal and networking skills, demonstrating an ability to deal with a wide range of people, including those holding senior positions.
C7 Excellent analytical, time management, administrative and organisational skills
C8 Knowledge of databases, PowerPoint, Excel, Access and Word
C9 Excellent presentation skills

**Desirable**:

D1 A second modern language
D2 Experience of public speaking
D3 Understanding of business culture in the region

**Experience**

**Ess

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