Administration Assistant

2 weeks ago


Boston, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

Administration Assistant
- Lincolnshire Diabetes Eye Screening Programme
- Pilgrim Hospital
- Band 2
- 37.5 hours per week, Monday-Friday 8:30am - 4.30pm
- Once trained opportunity to work 2 days in the office and 3 days at home
- Permanent

The post holder will provide administration support to the Lincolnshire Diabetes Eye Screening Programme in the delivery of the retinal screening for diabetic patients within Lincolnshire.

The post holder will liaise closely with other administration assistants, screeners, graders, ophthalmologists, management team, GP practices, diabetologists etc.

From time to time the post holder may encounter sensitive information relating to patients, visitors or other members of staff. The ability to handle that information with compassion, empathy and integrity, along with a degree of emotional resilience, will be important in the role.

Our team comes from a large variety of backgrounds to successfully train and work within the service. On offer is a friendly team, annual leave entitlement starting at 27 days leave plus bank holidays and an excellent pension scheme.
- Scheduling and sending out appointments
- Reschedule and cancel appointments as necessary to maintain screening accurate appointment lists. Encourage patients who wish to cancel their appointment to attend screening appointments by explaining the importance of screening and our pathways
- Provide a telephone reminder service for patients that previously have not attended their screening appointment
- Print result letters for general practitioners and patients
- Process DNA information



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