Cctv Monitoring Station Operator

3 weeks ago

Glasgow, United Kingdom Prime Secure Ltd Full time

We are looking for a Full-Time Monitoring Station Officer based in our Glasgow office.

Do you have experience working within a call handling position already?

Do you have a valid SIA Licence (preferably an SIA CCTV Licence)?

Shift Pattern: Average of 42hrs per week, working 4 on, 4 off (predominantly nightshift, although day shifts may be required on occasions to cover planned holidays).

**Who are we?**

We are an award-winning, privately-owned, Glasgow-headquartered business providing security systems and guarding services to our blue-chip customer base across the UK. This role is based at our Glasgow HQ, with no travel required to our Regional Offices in St Albans, Hertfordshire and Altrincham, Cheshire.

We are growing quickly and have ambitious plans to achieve a turnover of £50m per annum by 2030. We embrace new ideas and change and value everyone’s input into how we continue to thrive and grow

Our core values:

- INTEGRITY
- CUSTOMER EXCELLENCE
- PLAIN-SPEAKING
- AGILITY
- COURAGE & CONVICTION

**What you’ll be doing**

Under the direction of the Monitoring Station Shift Supervisor, your role will be to monitor the safety of premises and assets, giving a fast and effective response to alarm activations or incidents. Implementing agreed client escalation procedures and carrying out relevant duties within the Monitoring Station.

**About you**

You’ll need to be very hands-on and definitely have a ‘can-do attitude. You’ll be smart, and be a ‘people person’ as we take pride in our relationships with everyone we work with. You will have a passion for security and safety and hold a valid CCTV License.

**In return**

We’re able to offer an excellent package depending on your experience. You’ll be working in a rewarding and challenging environment, with a great team of professionals who are dedicated to making the company the best in the U.K. You’ll have excellent career and development opportunities as you grow with us, this really is a special role.

**Monitoring Station Officer Key Responsibilities**
- Monitoring CCTV and other alarm equipment as required.
- Carrying out daily/monthly checks and inspections in line with BS5979.
- To follow appropriate escalation protocols in relation to alarm activations.
- To effectively operate communication systems and computerised alarm monitoring systems.
- Acting as a point of contact for the public, emergency services and clients.
- To demonstrate and maintain excellent customer service.
- To record any technical faults and take the appropriate steps to have them rectified within agreed timescales.
- Adhering to all monitoring station policies and procedures.

**Skills required a Monitoring Station Officer**:

- Ability to effectively communicate with clients, supervisors and peers.
- Ability to maintain a positive approach under pressure.
- High levels of organisation and attention to detail.
- Sound IT skills and familiarity with Microsoft Office.
- Ability to work well as part of a team.
- To always maintain a standard of personal conduct and deportment in keeping with the nature of the business.

As a fair and ethical employer, in accordance with guidelines taken from the 2010 Equality Act, Prime Secure is committed to promoting equal opportunities for all; irrespective of colour, race, religion or belief, ethnic or national origins, gender, marital/civil partnership status, sexuality, disability or age.

**Job Types**: Full-time, Permanent

Pay: £12.00 per hour

Expected hours: No less than 42 per week

**Benefits**:

- On-site gym
- Paid volunteer time
- Referral programme

Schedule:

- 12 hour shift
- Night shift

**Experience**:

- CCTV: 1 year (preferred)

Licence/Certification:

- SIA License (required)

Work Location: In person

  • Cctv Monitoring Station Operator

    3 weeks ago

    Glasgow, United Kingdom Prime Secure Ltd Full time

    We are looking for a Part-Time Monitoring Station Officer based in our Glasgow office. Do you have experience working within a call handling position already? Do you have a valid SIA Licence (preferably an SIA CCTV Licence)? Shift Pattern: Average of 20hrs per week (predominantly day shift), with some occasional overtime if desired. **Who are we?** We...

  • Monitoring Station Officer

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Prime Secure Ltd Full time

    We are looking for a Full-Time Monitoring Station Officer based in our Glasgow office.Do you have experience working within a call handling position already?Do you have a valid SIA Licence?Shift Pattern: Average of 42hrs per week, working 4 on, 4 off (dayshift).Who are we?We are an award-winning, privately-owned, Glasgow-headquartered business providing...

  • Monitoring Station Officer

    3 weeks ago

    Glasgow, United Kingdom Prime Secure Ltd Full time

    We are looking for a Full-Time Monitoring Station Officer based in our Glasgow office. Do you have experience working within a call handling position already? Do you have a valid SIA Licence? Shift Pattern: Average of 42hrs per week, working 4 on, 4 off (nightshift). **Who are we?** We are an award-winning, privately-owned, Glasgow-headquartered...

  • Monitoring Station Officer

    1 week ago

    Glasgow, United Kingdom Prime Secure Ltd Full time

    We are looking for a Full-Time Monitoring Station Officer based in our Glasgow office. Do you have experience working within a call handling position already? Do you have a valid SIA Licence? Shift Pattern: Average of 42hrs per week, working 4 on, 4 off (dayshift). **Who are we?** We are an award-winning, privately-owned, Glasgow-headquartered business...

  • Part-time Monitoring Station Officer

    4 weeks ago

    Glasgow, United Kingdom Prime Secure Ltd Full time

    We are looking for a Part-Time Monitoring Station Officer based in our Glasgow office. Do you have experience working within a call handling position already? Do you have a valid SIA Licence? Shift Pattern: Part-Time (average of 20 hours per week) **Who are we?** We are an award-winning, privately-owned, Glasgow-headquartered business providing security...

  • Part-time Monitoring Station Officer

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Prime Secure Ltd Full time

    We are looking for a Part-Time Monitoring Station Officer based in our Glasgow office.Do you have experience working within a call handling position already?Do you have a valid SIA Licence?Shift Pattern: Part-Time (average of 20 hours per week)Who are we?We are an award-winning, privately-owned, Glasgow-headquartered business providing security systems and...

  • Monitoring Station Shift Supervisor

    4 weeks ago

    Glasgow, United Kingdom Prime Secure Ltd Full time

    **Job Title**:Monitoring Station Shift Supervisor **Reporting to**: Monitoring Station Manager **Hours**: 4 days on, 4 days off (12 hour shifts - covering both day and night shifts) **Location**:Glasgow **A valid SIA Licence is essential for this role.** **Who are we?** We are an award-winning, privately-owned, Glasgow-headquartered business providing...

  • Cctv Control Room Operator

    3 weeks ago

    Glasgow, United Kingdom Mitie Full time

    **CCTV Control room operator** **Buchanan Bus Station** **Glasgow City Centre** **12 hour shifts 6 on 3 off rota** **3 x day 3 x night 3 off** **Main Duties** - Managing high levels of incoming and outgoing telephone calls to both clients and branches. - Utilise software to ensure the required monitoring and compliance standards are met. - Work as part...

  • Cctv Operator

    4 weeks ago

    Glasgow, United Kingdom Allied Vehicles Ltd Full time

    Are you looking for a rewarding career in the automotive industry? At Allied Vehicles we design, develop, and manufacture a wide range of specialist vehicles, including wheelchair accessible vehicles, taxis, and minibuses. In addition to manufacturing vehicles, we also offer a range of aftersales services (onsite and mobile), including servicing, repairs...

  • Cctv Operators X 3

    1 week ago

    Glasgow, United Kingdom Cavendish Search and Selection Full time

    **CCTV Operator x 3** Our client a respected security service provider has instructed Cavendish to source 3 x CCTV Operators for one of their National accounts in Glasgow. The CCTV Operator will be located within a control room environment monitoring sites remotely throughout the UK to ensure safety of staff and premises. We are looking for enthusiastic...

  • Cctv Operator

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Allied Vehicles Ltd Full time

    Are you looking for a rewarding career in the automotive industry?At Allied Vehicles we design, develop, and manufacture a wide range of specialist vehicles, including wheelchair accessible vehicles, taxis, and minibuses. In addition to manufacturing vehicles, we also offer a range of aftersales services (onsite and mobile), including servicing, repairs and...

  • Cctv Van Operator

    3 weeks ago

    Glasgow, United Kingdom Total Security Services Full time

    **T.S.S. have an exciting new career opportunity for a CCTV Van Operator providing support for a major client.** **This position is part time on a variable shift pattern which includes weekend working and some late shifts.** **A Driver’s license and CCTV, SIA license is required for this role.** **Job Benefit** - Competitive Salary - Company pension -...

  • Cctv Van Operator

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Total Security Services Full time

    T.S.S. have an exciting new career opportunity for a CCTV Van Operator providing support for a major client.This position is part time on a variable shift pattern which includes weekend working and some late shifts.A Driver's license and CCTV, SIA license is required for this role.Job Benefit Competitive Salary Company pension Full uniform provided Ongoing...

  • CCTV Van Operator

    1 month ago

    Glasgow, United Kingdom Total Security Services Full time

    . have an exciting new career opportunity for a CCTV Van Operator providing support for a major client.  This position is part time on a variable shift pattern which includes weekend working and some late shifts.  A Driver’s license and CCTV, SIA license is required for this role. This position includes working in and around Scotland but the...

  • Drainage Cctv Operative

    4 weeks ago

    Glasgow, United Kingdom Chanlon Facilities Management Limited Full time

    **The Job**: Form part of a 2-man team generally working on CCTV surveys of a vast range of drainage systems, the job would involve working in both the industrial / commercial environment and local authorities within the public sector **Essential / Desirable Experience** - Receiving work instructions/mapping and delivering on clients’ requests. -...

  • Drainage Cctv Operative

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Chanlon Facilities Management Limited Full time

    The Job:Form part of a 2-man team generally working on CCTV surveys of a vast range of drainage systems, the job would involve working in both the industrial / commercial environment and local authorities within the public sectorEssential / Desirable Experience Receiving work instructions/mapping and delivering on clients' requests. Extensive knowledge using...

  • Cctv Controller

    2 weeks ago

    Glasgow, United Kingdom Mitie Full time

    BBC Scotland CCTV Controller An exciting opportunity has come up for a new CCTV Controller at BBC Scotland The successful applicant will have proven experience of Control Room operations including incident management, CCTV experience A valid SIA and CCTV licence are essential. **What we are offering our CCTV Operative** - Pay Rate: £11.30 per hour -...

  • Cctv Controller

    3 weeks ago

    Glasgow, United Kingdom Mitie Full time

    Job Ref 48961 BBC Scotland CCTV Controller An exciting opportunity has come up for a new CCTV Controller at BBC Scotland The successful applicant will have proven experience of Control Room operations including incident management, CCTV experience A valid SIA and CCTV licence are essential. **What we are offering our CCTV Operative** - Pay Rate: £11.30...

  • Cctv Controller

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Mitie Full time

    BBC Scotland CCTV ControllerAn exciting opportunity has come up for a new CCTV Controller at BBC ScotlandThe successful applicant will have proven experience of Control Room operations including incident management, CCTV experienceA valid SIA and CCTV licence are essential.What we are offering our CCTV Operative Pay Rate: £11.30 per hour Contract: 42 hours...

  • Cctv Controller

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Mitie Full time

    Job Ref 48961BBC Scotland CCTV ControllerAn exciting opportunity has come up for a new CCTV Controller at BBC ScotlandThe successful applicant will have proven experience of Control Room operations including incident management, CCTV experienceA valid SIA and CCTV licence are essential.What we are offering our CCTV Operative Pay Rate: £11.30 per hour...