Food and Beverage Guest Service Agent

3 weeks ago


Birmingham, United Kingdom Pentahotel Full time

Could you be our friendly face for pentahotel Birmingham?

pentahotel Birmingham is looking for a dedicated professional to join our friendly and well regarded Food and Beverage teams as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambiance, the casually dressed professional staff team or the games consoles being played in the lounge; this is a fun place to work and a fabulous place for guests to enjoy.

Ideally you will have experience in a hospitality or customer service environment.

**Key responsibilities**
- Dealing with guest enquiries
- Taking payments
- Serving food in our restaurant and drinks at the bars
- Working in conference and events
- Being proactive and taking the initiative to support team members
- Liaising with the kitchen, reception and the bar and with the appropriate departments to maintain a high quality service for our customers

**Attributes**
- A warm, confident and friendly approach
- Self-motivated and enthusiastic
- Dedicated and committed
- Organised, methodical and fun
- Ability to keep calm under pressure
- Sound administration skills
- Work efficiently as part of a team
- Passion for providing the best service
- Upbeat, outgoing and positive

**Hours**:variable (will include weekends and bank holidays)

**Job Type**: Zero hours contract

**Salary**: £10.00 per hour

**Benefits**:

- Casual dress

Schedule:

- Weekend availability

Work Location: One location



  • Birmingham, United Kingdom Pentahotel Full time

    pentahotel Birmingham is looking for a dedicated professional to join our friendly and well-regarded team as a Guest Service Supervisor to lead and supervise the food and beverage department. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed...


  • Birmingham, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Birmingham? pentahotel Birmingham is looking for a dedicated professional to join our friendly and well regarded Food and Beverage teams as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed...


  • Birmingham, United Kingdom Pentahotel Full time

    **GUEST SERVICES SUPERVISOR** pentahotel Birmingham is looking for a dedicated professional to join our friendly and well regarded Operations team as a Guest Service Supervisor. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambiance or the casually dressed professional...


  • Birmingham, United Kingdom Hilton Full time

    This is a full-time position: 39 hour/ week with the possibility of overtime Hourly rate: PS11.50 per hour plus service charge A WORLD OF REWARDS - Service charge on top of hourly rate - Discounted membership to onsite LivingWell fitness centre and spa - New Starter Guest Experience - dinner and Bed and Breakfast for 2 people - Uniform Provided -...

  • Guest Service Agent

    2 days ago


    Birmingham, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Birmingham? pentahotel Birmingham is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Guest Service Agent

    2 days ago


    Birmingham, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Birmingham? pentahotel Birmingham is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...


  • Birmingham, Birmingham, United Kingdom Gated Talent Full time

    Job DescriptionFood and Beverage Director Direct Reports include:Beverage ManagerAssistant Manager – Banquet OperationsAssistant Manager – Dining OperationsAssistant Manager – Milner's19th Hole SupervisorSnack Stand EmployeesJob DescriptionEducation and/or ExperienceBachelor's degree from a four-year college or university. Hospitality Management major...


  • Birmingham, United Kingdom The Country Club Of Birmingham Full time

    Job Description Food and Beverage Director Direct Reports include: Beverage Manager Assistant Manager – Banquet Operations Assistant Manager – Dining Operations Assistant Manager – Milner’s 19th Hole Supervisor Snack Stand Employees Job Description Education and/or Experience Bachelor’s degree from a four-year college or university. ...


  • Birmingham, United Kingdom Clayton Hotel Birmingham Full time

    **Food and Beverage Supervisor - Clayton Hotel Birmingham** **We have a fantastic new vacancy for a Food and Beverage Team Leader in the excellent Clayton Hotel Birmingham.** **Objective of the Role** Reporting to the Food & Beverage Manager, the F&B Team Leader will provide a friendly and efficient service to the hotel guests. **Key Duties and...


  • Birmingham, Birmingham, United Kingdom Holiday Inn Birmingham City Centre Full time

    Food & Beverage Assistant - Breakfast (Work Experience)At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.As part of our...


  • Birmingham, United Kingdom Marriott International, Inc Full time

    **Additional Information** £11.68 per hour **Job Number** 24017953 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Birmingham, 12 Hagley Road Five Ways, Birmingham, England, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just...


  • Birmingham, United Kingdom Holiday Inn Birmingham City Centre Full time

    Food & Beverage Assistant - Breakfast (Work Experience) At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide. As part of...

  • Food & Beverage Host

    1 month ago


    Birmingham, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Food & Beverage Host

    1 month ago


    Birmingham, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Food & Beverage Host

    4 weeks ago


    Birmingham, United Kingdom The Rank Group Full time

    **Company Description** Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experiencethey will want to return for. Our casinos are an exciting and rewarding place to...

  • Food & Beverage Host

    1 month ago


    Birmingham, United Kingdom The Rank Group Full time

    **Company Description** Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experiencethey will want to return for. Our casinos are an exciting and rewarding place to...


  • Birmingham, United Kingdom Delta Hotels & Resorts Part time

    POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their...


  • Birmingham, United Kingdom Cairn Group Full time

    Food & Beverage Manager (Work Experience) With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. As part of our Work Experience Program / Hotel Takeover, we’re excited to give you the opportunity to join us and really get to experience the day to day...


  • Birmingham, United Kingdom West Warwickshire Sports Club Full time

    We are currently looking for a full time, experienced food & beverage assistant to assist with food & drink service, functions & events working alongside our current Hospitality team. Olton Bar & Grill at West Warwickshire Sports Club is a multi functional sports & hospitality complex. Consisting of bar, restaurant & function rooms. Our food style is fresh,...

  • Guest Service Manager

    1 month ago


    Birmingham, Birmingham, United Kingdom Accor United Kingdom Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...