Food & Beverage Host

1 month ago


Birmingham, United Kingdom Grosvenor Casino Full time

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

**Job Description**:
Grosvenor Casino, Birmingham Broad Street

As an F&B Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You'll be an ambassador of exceptional hospitality to all our customers across all elements of our business, understanding and delivering the set standards of service as communicated via induction and any ongoing initiatives implemented by the company.

You will;
- Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can’t wait to return
- Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit
- Proactively offer and provide a friendly, efficient and prompt service of food and beverages
- only delivering products you are proud of
- Be aware of daily / weekly targets and contribute positively towards them
- Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way
- Replenish stocks so that the customer always has the opportunity to access products at all times
- Promote the use of Grosvenor Membership cards during each interaction with the guest
- Promote the Rank Omni Channel/Digital offer through positive customer interaction

**Qualifications**:

- Positive attitude
- Experience of working successfully in a hospitality role
- (preferred) Previous experience working in a multifaceted role
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
- Must be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information

This is a part time position required for 24 hours per week.

Applicants must be 18+


  • Food & Beverage Host

    1 month ago


    Birmingham, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Food & Beverage Host

    1 month ago


    Birmingham, United Kingdom The Rank Group Full time

    **Company Description** Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experiencethey will want to return for. Our casinos are an exciting and rewarding place to...


  • Birmingham, United Kingdom Cinnamon Care Full time €12

    Host/Hostess - Weekends £11.79 per hour plus company benefits 16 hours per week A Top 20 Care Home Group 2023! Eastcote Park is a retirement community boasting 34 exclusive retirement apartments and a luxurious 50-bedroom care home providing residential, dementia and respite care. We are looking for an experienced Host/Hostess to work alongside our Dining...


  • Birmingham, United Kingdom Cinnamon Care Full time €12

    Host/Hostess - Weekends £11.79 per hour plus company benefits 16 hours per week A Top 20 Care Home Group 2023! Eastcote Park is a retirement community boasting 34 exclusive retirement apartments and a luxurious 50-bedroom care home providing residential, dementia and respite care. We are looking for an experienced Host/Hostess to work alongside our Dining...


  • Birmingham, United Kingdom Hilton Full time

    Time to invest in your career ! WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE- No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal....


  • Birmingham, United Kingdom Switch Hospitality Full time

    Are you passionate about hospitality and delivering magic guest service? This is something that all employees at Park Regis have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. Our wide range of employee benefits and personalised training and development plans ensure that our team...


  • Birmingham, United Kingdom Clayton Hotel Birmingham Full time

    **Food & Beverage Assistant - Clayton Hotel Birmingham** **We have a fantastic new vacancy for Food & Beverage Assistant in the excellent Clayton Hotel Birmingham.** **Objective of the Role** Reporting to the Food & Beverage Supervisor, the F&B Assistant will provide a friendly and efficient service to the hotel guests. **Key Duties and...


  • Birmingham, United Kingdom The Country Club Of Birmingham Full time

    Job Description Food and Beverage Director Direct Reports include: Beverage Manager Assistant Manager – Banquet Operations Assistant Manager – Dining Operations Assistant Manager – Milner’s 19th Hole Supervisor Snack Stand Employees Job Description Education and/or Experience Bachelor’s degree from a four-year college or university. ...


  • Birmingham, Birmingham, United Kingdom Gated Talent Full time

    Job DescriptionFood and Beverage Director Direct Reports include:Beverage ManagerAssistant Manager – Banquet OperationsAssistant Manager – Dining OperationsAssistant Manager – Milner's19th Hole SupervisorSnack Stand EmployeesJob DescriptionEducation and/or ExperienceBachelor's degree from a four-year college or university. Hospitality Management major...


  • Birmingham, United Kingdom Leonardo Hotels Full time

    **Job Ref**:JI19687 **Branch**:Leonardo Royal Hotel Birmingham **Location**:Leonardo Royal Hotel Birmingham **Salary/Benefits**:Competitive Salary + Fantastic Benefits **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:29/06/2023 **Closing date**:31/07/2023 Be Yourself - Be a Bold Team Player - Be Leonardo As a...


  • Birmingham, United Kingdom Wilson Vale Catering Ltd Full time

    We are currently recruiting for a Food and Beverage Assistant to join our team at one of our sites in Birmingham, B4.23w5ed Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools...


  • Birmingham, United Kingdom Saffron Catering Full time

    Food and Beverage Assistant (PT) - located on the Birmingham Business Park, 30 hours a week, Monday to Friday Job Purpose To assist in the service and preparation of food and beverages to a range of customers, based at our site located on the Birmingham Business Park. Monday to Friday, 6 hours per day. Person Specification You will be hard working, able...


  • Birmingham, United Kingdom Park Regis Hotel Full time

    Job Advert Are you passionate about hospitality and delivering magic guest service? This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. Our wide range of employee benefits and personalised training and development plans...


  • Birmingham, United Kingdom Hilton Full time

    Food and Beverage Apprentice - Arbor Restaurant As a Food and Beverage Apprentice with Hilton you will be working towards a Hospitality Team Member - Food and Beverage Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed - just a passion for Hospitality! **Benefits and Pay** - PS11 per hour, plus service charge - Free...


  • Birmingham, United Kingdom Switch Hospitality Full time

    Are you passionate about hospitality and delivering magic guest service? This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. Our wide range of employee benefits and personalised training and development plans ensure that...


  • Birmingham, United Kingdom Hilton Full time

    This is a full-time position: 39 hour/ week with the possibility of overtime Hourly rate: PS11.50 per hour plus service charge A WORLD OF REWARDS - Service charge on top of hourly rate - Discounted membership to onsite LivingWell fitness centre and spa - New Starter Guest Experience - dinner and Bed and Breakfast for 2 people - Uniform Provided -...


  • Birmingham, United Kingdom West Warwickshire Sports Club Full time

    We are currently looking for a full time, experienced food & beverage assistant to assist with food & drink service, functions & events working alongside our current Hospitality team. Olton Bar & Grill at West Warwickshire Sports Club is a multi functional sports & hospitality complex. Consisting of bar, restaurant & function rooms. Our food style is fresh,...


  • Birmingham, United Kingdom Novotel Birmingham Birmingham Full time

    Novotel Birmingham Centre is looking for an enthusiastic person to join our team at the hotel. This position is for a Food & Beverage Team Member who the will work in our Gourmet restaurant and bar. This 4-stars hotel has 148 rooms and 8 meeting rooms and is located in the heart of the city centre. **PROFILE / PERSONALITY** - Positive - Guest oriented and...


  • Birmingham, United Kingdom Hilton Full time

    **Career opportunities with a side of good times!** The newly refurbished Hilton Birmingham Metropole is seeking a Food and Beverage Assistant to join the dedicated Food and Beverage department in the Gild Bar. This is a full-time position and you will need to be able to work as early as 7am. Shifts will be 8 hours between the times of 7am and 5pm. **Who...


  • Birmingham, United Kingdom Cairn Group Full time

    Food & Beverage Manager (Work Experience) With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. As part of our Work Experience Program / Hotel Takeover, we’re excited to give you the opportunity to join us and really get to experience the day to day...