Service Lead

5 months ago

Birmingham, United Kingdom Better Pathways Full time

**Service Lead (Mental Health) - BetterHealth4Life Project**

**Job Title - Service Lead (Mental Health)**

**Hours of work**:30 hours per week

**Location**: Better Pathways, 201-206 Alcester Street, Digbeth and field based across Birmingham

**This role is 100% funded by Birmingham City Council (Prevention and Communities Fund). Funding is expected to end 30th September 2026. (With a possible 2-year extension)**

**About the BetterHealth4Life Project**

The BetterHealth4Life project (the project) is funded through a Birmingham City Council Prevention and Communities grant. The aim of this 3-year project, a mental health and wellbeing service incorporating physical health education and activity, and working closely with neighbourhood networks, is to intervene early to help people live well with good mental health, to be physically active, living healthier lifestyles, independently at home, at work, and in their communities. It is envisaged that most participants will be on a personalised programme designed to meet their unique needs for a maximum of 8 weeks. The service is for adults 18 - 65 with poor mental health, other long-term conditions, and disabilities.

This project is a new partnership between Better Pathways and Sport4Life and the Service Lead will have a significant role in working with the Head of Contracts to fine tune the service delivery model, to mobilise the new team and to establish ways of working to deliver best outcomes for participants.

Better Pathways and Sport4Life teams will be integrated for the purposes of project delivery and the Service Lead will manage the integrated team, liaising closely with Sport4Life lead and colleagues. The team will consist of two Better Pathways Personal Wellbeing Champions and 2 Sport4life coaches/mentors.

As a qualified therapist you will personally deliver, and supervise a team of Personal Wellbeing Champions delivering, low level mental health recovery interventions informed by CBT and other therapeutic practice, such as, behavioural activation, cognitive re-framing, relaxation techniques, and sleep hygiene activities. You will ensure that this support is well integrated with sports education and activity sessions delivered by the Sport4Live coaching and mentoring team. Peer mentoring will be established as part of this project.

**Role Description**

**Purpose**:The Service Lead will play a pivotal role in leading the BetterHealth4Life project. Sh/e/They will hold a personal caseload. This dual role will require clinical expertise, leadership skills, and a commitment to delivering high-quality mental health support and associated services. The Service Lead will manage a team of two Personal Wellbeing Champions (PWCs) 2 Sport4life coaches/mentors. This is a new service, and a key purpose will be to adopt an approach that will maximise outcomes with the limited resources available and that will enable continuous improvement as the project proceeds based on learning of what works best for the team and project participants. The Service Lead will enjoy working with partners and will collaborate with all stakeholders to ensure the success of the project.

**Key Responsibilities**

**Service Leadership**:
1. Lead the BetterHealth4Life project, including planning, implementation, and evaluation.

2. Ensure that therapeutic interventions are delivered in accordance with best therapeutic practice, supervising the delivery interventions and supporting individuals with poor mental health.

3. Recruit, train, and engage the team to deliver high quality mental health services to participants.

4. Ensure that data is collected, recorded, and reported in line with contract requirements.

5. Collaborate with stakeholders to enhance service delivery and community outreach.

6. Monitor and manage the performance of the team through appraisal and objective setting, guiding the team to deliver best practice and excellent services.

7. Liaise with the Head of Finance and Information to ensure that the needs of the team are understood and that budgets are well managed.

8. Ensure that the team adheres to human resources policies and procedures.

Ensure that coaching, field mentoring and observation sessions are set up to achieve continuous review and improvement across all areas of service provision.

10. Provide supervision and training to the team, ensuring ongoing professional development and adherence to service delivery standards.

Establish a process for securing participant feedback to inform continuous improvement.

**Client Engagement and Support**:
1. Manage your defined caseload, using evidence based/person centered principles to assess, plan, implement and evaluate interventions in a range of settings.

2. Undertake an initial assessment of the individuals’ needs to ensure that an accurately identified participant journey is recorded in Person Centred Action Plans (PCAPs)

3. Oversee the team’s development and implementation of individualised PCAPs to

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