Operations & Governance Officer

4 months ago

Durham, United Kingdom Pioneering Care Partnership Full time

**Responsible to**: Governance and Development Manager

**Accountable to**: PCP Chief Executive & Board of Trustees

**Located**: Blended Newton Aycliffe Office and Home Working with outreach across Durham, Sunderland and Tees Valley.

**Starting salary**: Starting Salary £25385 per annum

**Salary scale**:Scale Points 11-14 £25385- £27690 per annum

**Hours**: 37 hours per week

**Term**: Permanent

**DBS Status**: Not required

**Key Role**

1. To undertake research as directed by the Operations Manager to support Health and Safety, Compliance, Operations, Data Protection, Volunteer Co-ordination and Business Continuity.

2. To provide information and data in a format that enables the Operations Manager to make timely decisions.

3. To monitor and support the development that underpins Health and Safety, Compliance, Data protection, Volunteer Co-ordination and Business Continuity.

4. To co-ordinate, deliver and implement activities that underpin Health and Safety, Compliance, Data protection, Business Continuity.

1. To provide support to the Operations Manager to ensure that PCP remains up to date in Health and Safety, Compliance, Data protection, Governance, Quality and Business Continuity.

2. To undertake research, providing accurate information and data in a format that enables the Operations Manager to make timely decisions.

3. Preparing papers for meetings required including agendas, research papers and arranging note taking.

4. Assisting with reviews of key documents and process and taking a lead in ensuring these are regularly evaluated, updated and remain current and fit for purpose.

5. Support the drafting of policies, procedures, guidelines and the creation of forms etc to support the Operations Manager.

6. To co-ordinate activities to ensure a consistent approach is adopted across the organisation on matters relating to Health and Safety, Compliance, Data protection, Volunteer Co-Ordination and Business Continuity.

7. To liaise and meet internally with team and externally with partners, stakeholders etc. to ensure PCP has the correct information and systems in place and remain compliant with legal requirements and best practice.

8. Draft and develop processes in relation to operational matters for the organisation.

9. Support Operations Manager in implementation of projects in ICT, marketing and HR.

**General**

1. To uphold PCP’s Core Values at all times.

2. To comply with PCP’s policy & procedures, including safeguarding (adults and children) and other compliance procedures.

3. To assist marketing and engagement work and use creative techniques to gather views from the communities we support.

4. To actively take responsibility for your own Health & Safety and ensuring procedures are adhered to.

5. To collate appropriate monitoring and evaluation information to support the achievement of agreed targets and outcomes within the project or service.

6. To carry out all responsibilities in line with the organisation’s Equality & Diversity Policy.

7. To recruit, support, train and motivate volunteers as required.

8. To undertake any training and development deemed appropriate.

9. To undertake any such duties required by your Senior Manager or PCP Chief Executive.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £25,385.00 per year

Expected hours: 18.5 - 37 per week

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Work Location: In person

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