Customer Service Agent
6 days ago
**Customer Service Agent**
Full Time Monday - Friday 9am - 5.30pm
Working for a fast growing multi-award winning business providing Debit/Credit Card Processing Facilities to small/medium sized businesses.
An opportunity has arisen to join our small but friendly customer services team based in Moulton Park Industrial Estate, Northampton.
**Key Skills**
Excellent verbal and written communication skills
Strong computers skills and IT literate
Good attention to detail
Highly organised, coupled with the ability to prioritize effectively
Team player, personable and able to operate at all levels
Training in the cards industry will be provided.
**Key Responsibilities**
Answer account holder query calls
Provide basic technical support to our account holders
Provide sales advice to new account applicants
Provide advice to existing account holders
**Reporting to**
Head of Operations
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