Customer Success Manager

1 day ago


Moulton Northamptonshire, United Kingdom DX Group Full time
Key Account Development Role

DX Group is looking for a Key Account Development specialist to strengthen its sales support function.

About the Company:

Established in 1975, 'The Document Exchange' quickly became the preferred document delivery service for the legal sector. Today, it serves the public sector and various professional services companies.

Job Responsibilities:

This role involves:

  • Building strong customer relationships through proactive engagement.
  • Tracking key performance indicators (KPIs) to ensure customer satisfaction and relationship growth.
  • Collaborating with internal teams to deliver excellent customer service and resolve issues efficiently.
  • Developing and implementing strategies to enhance customer experiences and increase loyalty.

What We Offer:

A competitive remuneration package, including:

  • An estimated annual salary range of £38,000 - £50,000 based on location and experience.
  • Opportunities for career advancement and professional development.
  • A comprehensive benefits package.

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