Customer Success Manager
1 day ago
DX Group is looking for a Key Account Development specialist to strengthen its sales support function.
About the Company:
Established in 1975, 'The Document Exchange' quickly became the preferred document delivery service for the legal sector. Today, it serves the public sector and various professional services companies.
Job Responsibilities:
This role involves:
- Building strong customer relationships through proactive engagement.
- Tracking key performance indicators (KPIs) to ensure customer satisfaction and relationship growth.
- Collaborating with internal teams to deliver excellent customer service and resolve issues efficiently.
- Developing and implementing strategies to enhance customer experiences and increase loyalty.
What We Offer:
A competitive remuneration package, including:
- An estimated annual salary range of £38,000 - £50,000 based on location and experience.
- Opportunities for career advancement and professional development.
- A comprehensive benefits package.
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