Technical Specialist

4 months ago

Sunderland, United Kingdom Arriva Group Full time

Arriva has a long history dating back to 1938 when the Cowie family opened a second-hand motorcycle shop in Sunderland, UK. Little did we know it would become the first chapter in our incredible story that would see us grow to become a pan-European passenger transport partner.

Today, we are diversified across 10 European countries, holding leading market positions across the countries we operate in. We are one of the largest transport services organisations in Europe, employing c.34,000 employees and delivering more than 1.5 billion passenger journeys every year.

We are recruiting a **Technical Specialist - Network & Security** to join the team out of Doxford Park, Sunderland. As our Technical Specialist - Network & Security, you will be responsible for the provision of technical design, implementation and support in line with business needs, departmental and group objectives. You will provide both the technical leadership and accountability for the overall success of an engagement’s technical team’s efforts including architecture, design, development, testing, and deployment for the business solution.

**Responsibilities of the role include, but are not limited to**:

- Design and implement new solutions and improve resilience of the current environment
- Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation
- Undertake data network fault investigations in local and wide area environments using information from multiple sources
- Secure network systems by establishing and enforcing policies, and defining and monitoring access
- Provide remote support to on-site engineers, third parties and end users/customers during installation
- Provide remote troubleshooting and fault finding if issues occur upon initial installation
- Undertake capacity management and audit of IP addressing and hosted devices within data centres
- Liaise with project management teams, third-line engineers and service desk engineers on a regular basis

**About you**

You can demonstrate experience in a similar role, with significant network experience, supporting a large number of sites. You will have experience and working knowledge of the below:

- Checkpoint, CCSA, CCSE
- Routing and Switching CCNA, OSPF, BGP, VLan, STP
- VPN
- VMWare and Virtual Checkpoint firewall experience
- SD WAN, Meraki
- Monitoring Tools, Solarwinds
- Zscaler
- STORM

**Aside from the technical skills and experience,**
- You take pride in your work and produce to consistently high standards
- You display high level of professionalism and integrity
- You have a flexible approach to working conditions and working hours to meet business objectives
- You are aligned to Arriva’s values: caring passionately, doing the right thing and making a difference.

**What we can offer you (in addition to your base salary)**:

- True hybrid working with a minimum of 2 days required in the office, the rest entirely up to you focusing on where you can best deliver for your customers, whilst still allowing for the required work life balance.
- 25 days holiday, plus remaining bank holidays
- Generous pension plan
- Access to our Employee Assistance Programme (EAP)
- The Village - our Online Reward Gateway
- The opportunity to join a Global Arriva Inclusion Network (GAIN) group
- a community of people who are passionate about equality, diversity and inclusion.
- Free Arriva bus travel for you and immediate family outside of London - T&C’s apply
- Free parking on site
- Free gym on site
- And a truly wonderful team to be joining

**Why work for us?**

Arriva is a people focused business. In every part of Arriva, our people deliver high standards of customer service and work together to demonstrate kindness, determination, and resilience.

Our values were created by Arriva people. They guide our actions and the way we work, helping to reflect and shape our culture. They focus on caring, integrity and making the difference.

Our people choose to work for us, and to stay with us, because we are a great place to work. At Arriva, we strive to create a culture where we can all be ourselves, where we belong, feel respected and our differences celebrated.

We actively seek out and value difference. We want our business to reflect the wide range of communities in which we operate, so we can serve them even better.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Store discount
- Work from home

Application question(s):

- Can you demonstrate experience in a similar role, with significant network experience, supporting a large number of sites?
- Please confirm your salary expectations for the role.
- Please confirm you have Right to Work in the UK without limitation or need for sponsorship. Please note we do not currently offer sponsorship for visas.

Work Location: Hybr

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