Clinical Support Team Administrator

3 weeks ago


Wymondham, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

Do you have excellent communications skills and a keen eye for detail?

Can you effectively manage multiple tasks and priorities?

Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality?

If you have said ‘Yes’ to each of the above, then we might just have the role for you

We are looking to recruit a permanent full time Clinical Support Team Administrator.

Gateway House is located in Wymondham and we are looking for an extremely professional, conscientious, calm and confident individual to be a part of the South Older Person's Administration Team. As an organisation we are committed to strengthening and creating real opportunities for learning, improving and working creatively.

You will need to be able to demonstrate the strength of your communication, ability to manage multiple tasks and demands, as well as showcase your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining confidentiality are also essential.

**Duties include (but are not limited to)**:

- Supporting to maintain and update electronic patient records
- Booking / amending appointments
- Typing / Audio Typing
- Meeting administration including minute taking
- Record keeping
- Maintaining and monitoring waiting lists and other spreadsheets
- Diary management
- General admin support as required to Medics / Juniors
- Diarising / organisation of local Junior Inductions
- Supporting telephones and dealing with enquiries
- Undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality

Please refer to the job description for more detail. Previous administration experience is essential. Full training will be given.

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the wider team.

**Benefits included with this role are**:

- NHS pension
- Comprehensive in house & external training programmes
- Career progression
- Starting annual leave of 27 days (pro rata) per annum increasing to 33 days (pro rata) pa based on length of service (plus paid bank holidays)
- Staff physio service
- NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.



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