Team Admin/secretary

2 months ago


Crawley, United Kingdom Sussex Partnership NHS FoundationTrust Full time

The veteran mental health service, Op Courage, is a passionate and dedicated team providing assessments, care planning and treatment for ex
- armed forces personal, reservists and cadet trainers.

To provide a comprehensive range of secretarial and administrative services to the team.

To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies. To consistently deliver a client focussed service, which promotes good customer service and effective working relationships.

The Team Secretary will provide a full secretarial and administrative service, having daily liaison with a wide range of staff at all levels and regular contact with people who use services and their carers, who may at times be distressed or angry. The Team Secretary will be responsible for ensuring the effectiveness of the office environment for the team.

Our organisation is expanding and we're looking for people with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS mental health and learning disability care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.

To provide comprehensive and efficient secretarial support to the team; this will include handling all aspects of correspondence, including processing referrals and dealing with telephone enquiries.
Liaise with other directorates and staff at all levels, both internally and externally. Ensure that all documents and correspondence are filed correctly.
To produce from audio and hand written notes, word processed letters and reports to a high standard of presentation and accuracy using appropriate Trust templates, in line with Trust guidelines. Some letters and reports may contain very distressing content.



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