Admin/reception

**We are looking for a Part Time Admin/Reception person to join our Team for 17-20 hours per week**

We are looking for an enthusiastic, motivated and caring individual with previous customer service, admin /GP Reception experience to join our small friendly busy reception/admin team, using modern facilities. Ideally with knowledge of SystmOne clinical system.

We need cover on 2-3 mornings Mondays & Tuesdays from 8.30-1pm, and 2 afternoons 2-6pm. We will need you to be flexible between our opening hours 8.30am to 6.00pm when we need cover for sickness or annual leave.

You must also be flexible to cover during absences and annual leave and be happy learning new skills. A working knowledge of “SystmOne” clinical system is desirable but not essential.

Duties include but are not limited to:

- Opening & closing procedures of the surgery premises in accordance with the Practice Protocol.
- Invite and call patients to clinics as well as Receive patients to the practice and maintaining the highest level of confidentiality at all times.
- Always demonstrate a friendly, compassionate, caring approach to patients.
- Processing repeat prescriptions in accordance with the Practice Protocol.
- Processing requests, either by telephone or face-to-face, for appointments, telephone consultations and visits ensuring callers are directed to the appropriate healthcare professional.
- Message taking for all members of the team.
- Dealing with emergency situations as and when they arise.
- Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures. Processing referrals
- Registering new patients and temporary residents.
- Distributing all incoming post and deliveries.
- Filing paperwork on a daily basis.
- Actioning patient letters/results as necessary ensuring patients are contacted and informed by telephone/letter.
- Collecting fees from patients and issuing receipts.
- Maintaining a clean tidy waiting area, including leaflets and notice boards.
- Providing clerical assistance to Practice staff as required, including word/data processing, filing, photocopying and scanning
- Re-stocking of consulting rooms and reception areas.

**Job Types**: Part-time, Permanent

**Salary**: £11.44 per hour

Expected hours: 17 - 20 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 08/02/2024
Expected start date: 10/02/2024