Head of Retail, Old Brewer's Yard

3 months ago

London, United Kingdom Diageo Full time

Job Description:
Old Brewer’s Yard (OBY) is a new Guinness neighbourhood in London that will inspire the best in brewing, food, retail and culture. Consisting of 52,000 square feet of heritage buildings and central courtyard in the historic brewing quarter in Covent Garden, OBY will become a key growth driver for Guinness, placing the brand in culture, driving relevancy and brand saliency amongst a new generation of drinkers. GB is the biggest Guinness market globally and Guinness is enjoying a period of exceptional growth and cultural magnetism, with the brand growing by around 50% since 2019 to the biggest it has ever been in value, volume and market share in the brand’s 264-year history.

This role is part of the OBY Leadership Team and will be responsible for setting and implementing the retail strategy of a multi-million pound business. The successful applicant will be a key influencer within the leadership team and with internal and external collaborators alike. You will work very closely with the Diageo GB Marketing team, and the Irish Brand Homes Retail team, to ensure that OBY delivers a world class retail experience for customers.

Dimensions of the Role

Commercial Management
- Set and manage the strategic direction and manage commercial performance of the Mercer Walk and Neal Street retail stores. Ensure Retail strategy and performance are aligned with Diageo Society 2030 goals, especially with regards to Sustainability and Inclusion & Diversity.
- Take full accountability for the OBY retail P&L including setting and achieving revenue targets, set metrics to monitor and report on performance. Create and optimise OBY pricing strategy to maximise margin opportunity. Work closely with Diageo GB to agree OBY Retail contribution to GB Annual Operating Plan.
- Analyse and understand market trends, consumer behaviour, and competitive landscape to inform strategic decision-making and identify opportunities for growth and innovation.
- Overall responsibility for the development of the retail merchandise assortment including product development, sourcing, logistics and pricing. Manage existing supplier relationships, and identify and onboard new supply partners, in partnership with Diageo Procurement and Brand Homes teams.

Retail Marketing
- Find opportunities for promotional activity in the retail stores. Create, drive and implement effective promotional activities.
- Manage the OBY Retail A&P budget to ensure that the store is inviting and key products are promoted efficiently.
- Overall responsibility for managing a calendar of exciting and innovative retail collaborations with external brands, working with Diageo GB Culture & Entertainment team on wider cultural collaborations.

Retail Operations
- Overall ownership of the LS Central retail management system, including staff training on system use, and management of system updates in collaboration with the Global Brand Homes team.
- Devise and take accountability for maintaining shop floor and store maintenance standards across the OBY retail stores
- Accountable, along with Diageo GB Supply Chain team, for managing the OBY merchandise supply chain, including both on site and 3rd party storage, and deliveries to site.

Leadership Responsibilities
- Lead, coach and develop the OBY Retail team of around 12 employees plus agency staff.
- Develop the leadership capability within the retail management team.
- Contribute to the overall management of OBY as part of the OBY Leadership team, and lead and/or support projects to support the operation and growth of OBY.
- Lead change transformation where necessary.
- Work closely with the Diageo Marketing/Brand, Innovation, Retail and Finance teams to develop merchandise products and retail collaborations that grow quality sales and support brand saliency.
- Role model the Diageo values to help create the right culture in the OBY management team.
- Follow all Diageo Policies and Procedures, and ensure you and your team meet all legal and compliance standards in the business.
- Encourage OBY (Diageo and operating partners) team members to discover Guinness and Diageo’s Brands, promote responsible drinking and Diageo’s Society 2030 ambitions.
- Qualifications and Experience Required- At least 8 years’ experience in retail management. Be able to demonstrate mastery of retail operations, sales strategies, merchandising, inventory management and customer service.
- Demonstrated track record of achieving tangible business results through the management and measurement of operational metrics, sales, revenue and profit targets.
- Experience of leading hard working teams. Strong interpersonal and communication skills to lead the team toward achieving stretching goals.
- Has a deep understanding of consumer behaviour and retail trends.
- Demonstrated ability to deliver exceptional customer experiences and drive customer loyalty.
- Excellent time management skills with the ability to work under pressure and to re

  • Head of Sales

    3 months ago

    London, United Kingdom Diageo Full time

    Job Description: Old Brewer’s Yard (OBY) is a new Guinness neighbourhood in London that will inspire the best in brewing, food, retail and culture. Consisting of 52,000 square feet of heritage buildings and central courtyard in the historic brewing quarter in Covent Garden, OBY will become a key growth driver for Guinness, placing the brand in culture,...

  • Waiter/Waitress - Ekstedt at The Yard

    4 weeks ago

    South West London, London, United Kingdom Great Scotland Yard Full time

    Waiter/Waitress Ekstedt at The YardSalary £24,300 + Service Charge (Expected to be an average of £600 per month)Service periods:The restaurant is primarily open for dinner only, Tuesday to Saturday. Occasionally open for lunch service.Ekstedt at The Yard is part of Great Scotland Yard Hotel The Unbound Collection by Hyatt. As a Waiter/Waitress at Ekstedt...

  • Bar Team Member

    2 months ago

    London, United Kingdom Old Doctor Butlers Head Full time

    Shepherd Neame is on the lookout for Bar Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you. Located in London's Moorgate, the Old Doctor Butler's Head is a traditional pub dating back more than 400 years. A short stroll from the Guildhall, it is a...

  • Bar Team Member

    3 months ago

    London, United Kingdom Old Doctor Butlers Head Full time

    Shepherd Neame is on the lookout for part time Bar Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you. Located in London's Moorgate, the Old Doctor Butler's Head is a traditional pub dating back more than 400 years. A short stroll from the Guildhall,...

  • Head of Transformation Assurance

    4 weeks ago

    London (Central), United Kingdom Sainsbury's Full time

    Job DescriptionPlease note, this role can be based out of our Holborn, Coventry or Manchester Store Support Centre & Home. As we embark on our Next Level Sainsbury's strategy it is critical that the transformation that underpins it is delivered effectively. In this role you will provide leadership within the assurance and risk management space required...

  • Waiter/waitress - Ekstedt at The Yard (Evening

    3 months ago

    London, United Kingdom Great Scotland Yard Hotel Full time

    **Waiter/Waitress**: - every Sunday and Monday OFF! Tuesday to Saturday evening shifts only **Salary**: £23,100 per annum + Service Charge (*Expected £600 per month) **Ekstedt at The Yard is part of Great Scotland Yard Hotel - The Unbound Collection** **by Hyatt. As Waiter/Waitress at Ekstedt you will enjoy all the benefits Hyatt has to offer** - Free...

  • Senior Brewer

    3 months ago

    London, United Kingdom In Good Company Brewing Full time

    **Company Description** At In Good Company Brewing, we are a passionate team of diverse individuals who attribute our success to the excellence of our people. Through independent ownership, we bring an entrepreneurial craft spirit to our customers and consumers through our flagship brands, Fourpure, Magic Rock, and Just Drop. From our breweries and taprooms...

  • Chief Marketing Officer

    6 days ago

    London, Greater London, United Kingdom Yard Sale Pizza Head Office Full time

    About the RoleWe are seeking a highly experienced and motivated Chief Marketing Officer to join our team at Yard Sale Pizza Head Office. As a key member of our senior leadership team, you will be responsible for developing and executing our marketing strategy to drive business growth and brand awareness.Key ResponsibilitiesLead and manage the marketing...

  • Finance Manager

    5 days ago

    London (Central), United Kingdom Sainsbury's Full time

    Job DescriptionPlease note, this role is based out of our Holborn Store Support Centre & Home - colleagues in the team go into the office 2 days per week on average. Our Finance function isn't just about championing internal audits and controlling risks. It's about supporting the business to transform the way we operate to make sure we're set up...

  • Waiter/Waitress - Ekstedt at The Yard

    2 weeks ago

    London, United Kingdom Great Scotland Yard Full time

    Waiter/Waitress Ekstedt at The YardSalary £24,300 + Service Charge (Expected to be an average of £600 per month)Service periods:The restaurant is primarily open for dinner only, Tuesday to Saturday. Occasionally open for lunch service.Ekstedt at The Yard is part of Great Scotland Yard Hotel The Unbound Collection by Hyatt. As a Waiter/Waitress at Ekstedt...

  • Transformation, Risk

    4 weeks ago

    London (Central), United Kingdom Sainsbury's Full time

    Job DescriptionPlease note, this role can be based out of our Holborn, Coventry or Manchester Store Support Centre & Home. As we embark on our Next Level Sainsbury's strategy it is critical that the transformation that underpins it is delivered effectively. In this role you will perform regular assessments on how the business is structured, governed and...

  • Head Bartender

    1 month ago

    London, United Kingdom The Old Queens Head Full time

    We’re looking for a Head Bartender to join our talented team at The Old Queens Head.Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.As a leader of The Old Queens Head Bar Team, you are the personality behind the bars and the expert of the drinks menu. You'll inject your positive energy into...

  • Head Bartender

    1 month ago

    London, United Kingdom The Old Queens Head Full time

    We’re looking for a Head Bartender to join our talented team at The Old Queens Head.Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.As a leader of The Old Queens Head Bar Team, you are the personality behind the bars and the expert of the drinks menu. You'll inject your positive energy into...

  • Waiter/Waitress - Ekstedt at The Yard

    6 hours ago

    South West London, United Kingdom Great Scotland Yard Full time

    Job Summary:We are seeking a skilled and enthusiastic Waiter/Waitress to join our team at Ekstedt at The Yard, a Michelin-starred restaurant located in the heart of Great Scotland Yard Hotel. As a Waiter/Waitress, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable dining experience.Key...

  • Waiter/Waitress - Ekstedt at The Yard

    4 hours ago

    South West London, United Kingdom Great Scotland Yard Full time

    Job Summary:We are seeking a skilled and enthusiastic Waiter/Waitress to join our team at Ekstedt at The Yard, a Michelin-starred restaurant located in the heart of Great Scotland Yard Hotel. As a Waiter/Waitress, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable dining experience.Key...

  • Waiter/Waitress - Ekstedt at The Yard

    2 weeks ago

    South West London, United Kingdom Great Scotland Yard Full time

    Waiter/Waitress Ekstedt at The YardMake your application after reading the following skill and qualification requirements for this position.Salary £24,300 + Service Charge (Expected to be an average of £600 per month)Service periods:The restaurant is primarily open for dinner only, Tuesday to Saturday. Occasionally open for lunch service.Ekstedt at The...

  • Head Bartender

    3 months ago

    London, United Kingdom The Old Queens Head Full time

    **We’re looking for a Bartender to join our talented team at The Old Queens Head.** As a leader of The Old Queens Head Bar Team, you are the personality behind the bars and the expert of the drinks menu. You'll inject your positive energy into every moment you’re in our beloved pub and provide a speedy service to ensure our renowned venue delivers...

  • Head Bartender

    3 months ago

    London, United Kingdom The Old Queens Head Full time

    **We’re looking for a Bartender to join our talented team at The Old Queens Head.** As a leader of The Old Queens Head Bar Team, you are the personality behind the bars and the expert of the drinks menu. You'll inject your positive energy into every moment you’re in our beloved pub and provide a speedy service to ensure our renowned venue delivers...

  • Head Chef

    1 month ago

    London, Greater London, United Kingdom Shepherd Neame Full time

    Head Chef - LondonShepherd Neame is on the lookout for a dynamic Head Chef to join our team, so if you have previous experience at a senior chef level and you are looking for a new and rewarding challenge in the kitchen; this may be just the job for you.The Freemasons Arms is a fast paced and busy London pub located in Covent Garden. It was here that the...

  • Head Bartender

    3 months ago

    London, United Kingdom Great Scotland Yard Hotel Full time

    _**Head Bartender**_ Salary breakdown: £28,000 + Service Charge (*Expected £600 per month) **Just some of the benefits you will enjoy as Head Bartender at Great Scotland Yard Hotel, part of Hyatt Hotels** - Free meals on duty - Uniform provided and laundered complimentary - 12 free nights per year of service across Hyatt Hotels worldwide - Discounted...