Head of Sales

5 months ago


London, United Kingdom Diageo Full time

Job Description:
Old Brewer’s Yard (OBY) is a new Guinness neighbourhood in London that will inspire the best in brewing, food, retail and culture. Consisting of 52,000 square feet of heritage buildings and central courtyard in the historic brewing quarter in Covent Garden, OBY will become a key growth driver for Guinness, placing the brand in culture, driving relevancy and brand saliency amongst a new generation of drinkers. GB is the biggest Guinness market globally and Guinness is enjoying a period of exceptional growth and cultural magnetism, with the brand growing by around 50% since 2019 to the biggest it has ever been in value, volume and market share in the brand’s 264-year history.

This role is part of the OBY Leadership Team. The role holder will be responsible for setting and implementing the sales, marketing and digital strategy of a multi-million pound business, and building a progressive digital pathway to deliver this. The successful applicant will be a key influencer within the leadership team and with internal and external collaborators alike. You will work very closely with the Diageo GB marketing and finance teams to ensure that marketing campaigns and sales activity are closely aligned to deliver quality sales and brand saliency.

Purpose of Role

This role will craft and ignite OBY commercial growth strategy and help lead the future development of the business. The role requires a deep understanding of how to drive footfall into visitor experiences and food and beverage venues. This person will have a strong ability to drive quality growth, help build world class experiences, understand the digital landscape and have a strong creative and innovative flair. They will also possess sound commercial judgement, outstanding leadership and marketing skills, and have a ruthless focus on world class execution.

The type of person we are looking for is bursting with energy and drive. The person will be an inspiring leader, creator, an individual that inspires contagious passion, and gets things done. The person will be a winner by nature and expect the same from the people around you.

You will be passionate about a digital first approach and the role technology can play in brand and visitor experiences. You will understand and embrace technology that enables us to be world class. You will be accountable for creating a strong commercial organisation and implementing the marketing programs necessary to step-change profitability and growth creation.

Qualifications and Experience Required
- Eight years plus in a marketing or sales leadership position with an FMCG company, international visitor attraction, large scale event management company, travel, hospitality brand or specialty retailer. International experience would be an advantage.
- Track record of achieving operational metrics yield/occupancy management, sales, revenue and profit targets.
- Proven ability to develop sales and growth plans across multiple platforms, including digital, and to develop yield and pricing strategies to optimise revenue.
- Proven track record in building strategic marketing plans that have influenced a major market, visitor attraction or retailer.
- Experience and understanding of implementing end to end digital strategy including D2C e-commerce with proven commercial and brand advocacy results.
- Ability to navigate and understand the end-to-end digital landscape, world class website development, SEO and experience of working with CRM systems.
- Previous experience developing and maintaining commercial partnerships and ecosystems within the FMCG, event, retail or hospitality sector.
- Experience of leading successful teams. Strong interpersonal and communication skills to lead the team toward achieving stretching goals.
- Ability to ensure the right data and analytic infrastructure is in place and to use data to organise and interpret campaign results.
- Experience of transformational change in a consumer facing environment.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from ap



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