Consultancy Support Officer

2 weeks ago


Lancaster, United Kingdom Lancaster University Full time

The Consultancy Service at Lancaster University is an innovative and customer focused team providing excellent support to staff across a diverse and broad discipline institution. We aim to significantly develop the volume, scope and benefits of consultancy services delivered throughout the University by emphasising the richness of experience and opportunity that it brings. Consultancy can develop relationships, create networks, generate value, demonstrate impact and inform both teaching and research innovation. We want to ensure that these opportunities are open to all of our staff regardless of their background, discipline, specialism, or whether they are at an early or late career stage.

The Consultancy Service is at the forefront of change at Lancaster University as we seek to strengthen our knowledge exchange capacity, increase our commercial engagement and encourage an entrepreneurial culture at Lancaster.

Reporting to the Head of Consultancy Service, the Consultancy Support Officer will manage enquiries, provide guidance and support staff with responses to external requests for academic consultancy support. Liaising with both staff and third party clients, including businesses large and small, public bodies and charities, the role includes ensuring approvals are in place, consultancy contracts are finalised, delivered, invoiced and income distributed. On occasion, this can include contributing to bids under a tender process, and arranging sub-contracts or temporary staff appointments too. Educated to degree level, you will need to be able to prioritise your workload and work under pressure whilst developing and maintaining mutually beneficial working relationships with internal and external stakeholders at all levels.

As well as a competitive salary, there is a flexible benefits package available to staff enabling you to tailor your benefits to suit your own needs. This includes options such as travel, childcare, wellbeing and shopping, and includes the purchase of additional annual leave. While the role will be based at the Bailrigg campus, we actively encourage a positive work/life balance and enable flexible working from home, or elsewhere, whenever appropriate and possible.

As a truly global and inclusive university, it is no surprise that Lancaster University is committed to creating an environment where everyone can thrive and fulfil their potential. Students from over one hundred countries make up our diverse campus and over half of our staff come from outside of the UK. Lancaster is an open and welcoming community that values equality and diversity. Our promotion of global values ensures Lancaster is a welcoming environment for all students and staff.

We are proactive in engagement with our staff to help us to understand the lived experiences of our university community and to understand how we are doing in creating a fairer and more inclusive University. Our multi-faith Chaplaincy Centre is a welcoming place for people of all faiths and none. It includes facilities for the Baha'i, Buddhist, Christian, Hindu, Islam and Jewish faiths and also a Muslim Prayer Room.

This opportunity is offered as a part-time fixed term role to 31st July 2024, with the opportunity of hybrid working.



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