UX Content Designer

4 months ago


Belfast, United Kingdom Rapid7 Full time

As cybercriminals become more sophisticated, we need to provide simple, yet powerful solutions to help our customers defend their digital environments.

We are looking for a spirited UX Content Designer to help reimagine, design, and implement content experiences that our customers need to solve their most complex cybersecurity challenges. Our ideal teammate thrives in a fast-paced environment, believes that learning is a critical aspect of the user experience, and is a self-starter.

**About the Team**

You’ll work hand-in-hand with:

- UX Content and UX Design partners to craft content experiences end-to-end that guide our customers to achieve their outcomes.
- Product Management and Go-To-Customer experts to identify and balance business goals, and end-to-end content experiences that expand product knowledge for our internal and external stakeholders.
- Research, Support, and Customer Success to understand how our customers actually use and deploy our products in the real world.
- Visual Design and UX Engineering to work within and contribute to our design system, and ensure necessary content elements and editorial guidelines are available to PM, UX, and engineering partners.
- Software Engineering with direct partnership and collaboration on technical details to understand what needs to be documented, how, at what granularity, and by which medium.

**About the Role**

In this role, you will:

- Help create content experiences that guide our customers to achieve their outcomes.
- Design engaging learning experiences, including in-product walkthroughs, help documentation, infographics, multimedia content (including videos), and more.
- Help identify gaps in customer experiences across the content lifecycle, and ensure a cohesive editorial tone across our product brand
- Provide holistic oversight for help content and provide recommendations based on industry best-practices.
- Continuously audit and assess our products to ensure alignment with our content standards.
- Engage and collaborate with stakeholders to encourage a content-as-a-priority approach.
- Be a positive, supportive, kind, and thoughtful member of our Rapid7 family.

The skills you’ll bring include:

- Excellent written and oral communication skills.
- An obsession with grammar and writing rules.
- A research-driven approach to content design.
- The right mix of technical knowledge, writing skills, and analytical skills to deliver awesome content experiences.
- Knowledge of information architecture and how it relates to in-product and documentation experiences.
- Excellent graphic design and data visualization skills.
- A passion for technology and desire to learn about it.
- Experience working with regex, Git, JIRA, Markdown, Pendo, Sketch, Jenkins, Miro.
- Experience working directly with cross-functional teams, including product management, marketing, experience design, and software development.
- The ability to communicate complex ideas clearly and concisely.
- Strong project management skills.
- The ability to be a team player.
- The tenacity, humor, and people skills to work with and obtain information from a wide variety of team members.
- A desire to help others and lift teammates up.

And finally, it’d also be extra nice if you have the following education and experience:

- BA/BS degree in Psychology, Human Factors, Communications, Computer Science, a related field, or equivalent practical experience.
- 1+ years of experience in user experiences, documentation writing, or information design

**About Rapid7**

At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what’s possible and drive extraordinary impact.

Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever’s next.

Join us and bring your unique experiences and perspectives to tackle some of the world’s biggest security challenges.

LI-PB1



  • Belfast, United Kingdom Rapid7 Full time

    As cybercriminals become more sophisticated, we need to provide simple, yet powerful solutions to help our customers defend their digital environments. We are looking for a spirited Senior UX Content Designer to plan, track, and create connected learning experiences for our customers. We’re seeking a writer that deeply understands customer challenges and...

  • Content Designer Ii

    5 months ago


    Belfast, United Kingdom Rapid7 Full time

    As cybercriminals become more sophisticated, we need to provide simple, yet powerful solutions to help our customers defend their digital environments. We are looking for a spirited UX Content Designer to help reimagine, design, and implement content experiences that our customers need to solve their most complex cybersecurity challenges. Our ideal teammate...

  • Senior UX Designer

    2 weeks ago


    Belfast, United Kingdom Gearset Gearset Limited Full time

    About the RoleWe are seeking a highly skilled UX Designer to join our team at Gearset Limited. As a UX Designer, you will be responsible for creating user-centered design solutions that meet the needs of our customers.Key ResponsibilitiesDesign and develop user interfaces and experiences that are intuitive and easy to useCollaborate with cross-functional...

  • Principal UX Designer

    1 month ago


    Belfast, United Kingdom Ocho Full time

    Job Title: Principal UX DesignerAt Ocho, we're seeking a highly skilled and experienced Principal UX Designer to lead our design efforts and shape the future of our products. As a key member of our team, you'll be responsible for developing and driving the overall UX vision and strategy, ensuring alignment with business objectives and user needs.Key...

  • Principal UX Designer

    1 month ago


    Belfast, United Kingdom Ocho Full time

    Job Title: Principal UX DesignerAt Ocho, we're seeking a highly skilled and experienced Principal UX Designer to lead our design efforts and shape the future of our products. As a key member of our team, you'll be responsible for developing and driving the overall UX vision and strategy, ensuring alignment with business objectives and user needs.Key...

  • Principal UX Designer

    1 month ago


    Belfast, United Kingdom Ocho Full time

    Job Title: Principal UX DesignerOcho is seeking a highly skilled Principal UX Designer to lead the design and user experience strategy for our advanced analytics SaaS platform. As a key member of our cross-functional team, you will work closely with product managers, engineers, data scientists, and other stakeholders to create intuitive, engaging, and...

  • Principal UX Designer

    1 month ago


    Belfast, United Kingdom Ocho Full time

    Job Title: Principal UX DesignerOcho is seeking a highly skilled Principal UX Designer to lead the design and user experience strategy for our advanced analytics SaaS platform. As a key member of our cross-functional team, you will work closely with product managers, engineers, data scientists, and other stakeholders to create intuitive, engaging, and...

  • Principal UX Designer

    1 month ago


    Belfast, United Kingdom Ocho Full time

    Job Title: Principal UX DesignerJoin Ocho, a cutting-edge Data and Analytics SaaS start-up, as we revolutionize higher education marketing, enrolment, and forecasting through advanced AI, machine learning, generative AI, and statistical methodologies.About the RoleWe are seeking a visionary Principal UX Designer to lead the design and user experience...

  • Principal UX Designer

    1 month ago


    Belfast, United Kingdom Ocho Full time

    Job Title: Principal UX DesignerJoin Ocho, a cutting-edge Data and Analytics SaaS start-up, as we revolutionize higher education marketing, enrolment, and forecasting through advanced AI, machine learning, generative AI, and statistical methodologies.About the RoleWe are seeking a visionary Principal UX Designer to lead the design and user experience...

  • Agile UX Designer

    3 weeks ago


    Belfast, United Kingdom Gearset Limited Full time

    Unlock Your Potential as a UX Designer at Gearset LimitedOur UX team is dedicated to crafting exceptional user experiences that drive business success. As a UX Designer at Gearset Limited, you'll play a pivotal role in shaping the future of our platform.Key Responsibilities:Own and drive the full design process, from discovery to delivery, to turn research...

  • Agile UX Designer

    3 weeks ago


    Belfast, United Kingdom Gearset Limited Full time

    Unlock Your Potential as a UX Designer at Gearset LimitedOur UX team is dedicated to crafting exceptional user experiences that drive business success. As a UX Designer at Gearset Limited, you'll play a pivotal role in shaping the future of our platform.Key Responsibilities:Own and drive the full design process, from discovery to delivery, to turn research...

  • Agile UX Designer

    1 month ago


    Belfast, United Kingdom Gearset Limited Full time

    Unlock Your Potential as a UX Designer at Gearset LimitedOur UX team is dedicated to crafting exceptional user experiences that drive business success. As a UX Designer, you'll play a vital role in shaping the future of our platform, working closely with engineering teams to deliver innovative solutions that meet customer needs.Key Responsibilities:Own and...

  • Agile UX Designer

    1 month ago


    Belfast, United Kingdom Gearset Limited Full time

    Unlock Your Potential as a UX Designer at Gearset LimitedOur UX team is dedicated to crafting exceptional user experiences that drive business success. As a UX Designer, you'll play a vital role in shaping the future of our platform, working closely with engineering teams to deliver innovative solutions that meet customer needs.Key Responsibilities:Own and...

  • Senior UX Designer

    2 weeks ago


    Belfast, United Kingdom Cowen Full time

    Job SummaryThis is an exciting opportunity to join our team as a Senior UX Designer and take charge of the full end-to-end UX process for Global Transaction Banking services. You will be responsible for delivering seamless and intuitive user journeys, working closely with product managers, developers, and stakeholders to gather insights and define design...

  • Agile UX Designer

    4 weeks ago


    Belfast, United Kingdom Gearset Full time

    Unlock Your Potential as a UX Designer at GearsetWe're on a mission to revolutionize the way our customers interact with our platform, and we need your expertise to make it happen. As a UX Designer at Gearset, you'll be part of a talented team that's passionate about delivering exceptional user experiences.Your Key Responsibilities:Design with Purpose: Own...

  • Agile UX Designer

    4 weeks ago


    Belfast, United Kingdom Gearset Full time

    Unlock Your Potential as a UX Designer at GearsetWe're on a mission to revolutionize the way our customers interact with our platform, and we need your expertise to make it happen. As a UX Designer at Gearset, you'll be part of a talented team that's passionate about delivering exceptional user experiences.Your Key Responsibilities:Design with Purpose: Own...

  • Lead UX Designer

    2 months ago


    Belfast, United Kingdom Ocho Full time

    About OchoOcho is a cutting-edge Data and Analytics SaaS start-up revolutionising higher education marketing, enrolment, and forecasting through advanced AI, machine learning, generative AI and statistical methodologies. Our tailored subscription package targets potential student demographics, penetrates new markets, benchmarks against peers, forecasts...

  • Lead UX Designer

    2 months ago


    Belfast, United Kingdom Ocho Full time

    About OchoOcho is a cutting-edge Data and Analytics SaaS start-up revolutionising higher education marketing, enrolment, and forecasting through advanced AI, machine learning, generative AI and statistical methodologies. Our tailored subscription package targets potential student demographics, penetrates new markets, benchmarks against peers, forecasts...

  • Senior UX Designer

    2 weeks ago


    Belfast, United Kingdom Cowen Full time

    Job SummaryWe are seeking a highly skilled Senior UX Designer to join our team at TD Bank Group. As a key member of our design team, you will be responsible for leading the end-to-end UX process, from research and ideation to prototyping, testing, and implementation. Your expertise will be instrumental in delivering seamless and intuitive user journeys for...

  • Principal UX Designer

    2 months ago


    Belfast, United Kingdom Ocho Full time

    My client are a new entrant to the NI tech scene. A cutting-edge Data and Analytics SaaS start-up revolutionising higher education marketing, enrolment, and forecasting through advanced AI, machine learning, generative AI and statistical methodologies. This tailored subscription package targets potential student demographics, penetrate new markets, benchmark...