Administrator

3 weeks ago


Sidcup, United Kingdom Reed Secure Full time

**Our mission is simpleto help the world Love Mondays.**

We require an Administrator to cover an existing workload for Metropolitan Police’s fleet team based in Sidcup.

This is an interim position for 6 months with the potential to be extended, dependent on workload.

**Role Purpose**:

- Deliver a safe, available and technically compliant fleet, by working as part of the driver assistance team to maintain service delivery to officers and staff.
- Manage key vehicle processes efficiently around vehicle registration documentation, maintain DVLA data, ensuring that the fleet is correctly registered and taxed.
- Manage the key partner scheme accounts to ensure the fleet is correctly registered for both the Congestion Charge and Ultra Low Emission Zones (ULEZ).
- Manage the Motor Insurance Database, ensuring the fleet is correctly covered for insurance.
- Process all requests for non-UK vehicle breakdown cover, with an awareness of European taxes and charges for vehicles driving in the EU.
- Coordinate and manage all vehicle Notices of Intended Prosecution (NIPs), Fixed Penalty Notices (FPNs) and Penalty Charge Notices (PCNs).
- Receive, validate and input daily, vehicle mileages received from departments into the fleet management system to assist in ensuring the fleet is maintained in accordance with manufacturers intervals.
- Document and process map all fleet administrative activities and assist in ongoing business developments and continuous improvement.
- Manage the end to end service around the management of fuel cards; liaison around lost, stolen or damaged fuel cards, updating Fleet systems, dispatching new cards, investigation of perceived inappropriate fuelling and escalation of findings where relevant.
- Provide advice and action all aspects of vehicle hire to MPS officers and staff, acting as the contact point for the hire vehicle supplier.
- Manage the processes for officer bookings, car and driver services, coach and driver services and specialist operated vehicles.
- Provide a Driver Assistance Centre call facility; receive and action general enquiries from officers and staff, redirecting in a timely manner across Fleet Services.
- Process supplier invoices in a timely fashion and meet agreed payment terms.
- Develop and maintain effective partnerships with other teams across Fleet Services to ensure fully integrated and efficient service delivery.

**Skills required to be successful in the role**:

- Use of automated information systems in improving quality and efficiency in data management and analysing this information.
- Proven ability to develop, implement and monitor robust administrative processes and procedures in line with good practice.
- Effective communication and interpersonal skills, with the ability to engage with staff and officers at all levels.
- Work effectively alone or as part of a team.
- Ability to analyse and manipulate data.
- Ability to recognise where service improvements are needed and generate solutions.
- Excellent computer skills in MS Office, particularly MS Excel.
- Excellent interpersonal skills and a calm disposition when under pressure.
- High degree of data input accuracy.
- Prioritisation of workload according to conflicting demand.


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