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Helpdesk Administrator
5 months ago
Our client is seeking an experienced Engineer/Helpdesk Scheduler who will be responsible for the planning and scheduling of engineers into reactive jobs.
They are ideally looking for someone with a great telephone manner and excellent customer service skills.
**Role**
Scheduling engineer into jobs.
Updating the client of the progress of the job.
Ordering parts and arranging return visits.
Booking appointments
**Person**
Great customer service skills
1 years experience in the role
Great attention to detail
Able to multi task
Experience in working within a fast paced environment
Good geographical knowledge.
Hours 8.30-5pm M-F. OFFICE BASED
**Braundton Consulting is a recruitment agency, recruiting on behalf of this client.**
**Salary**: £25,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 2 years (required)
Work Location: In person
Reference ID: 192676