Current jobs related to Customer Service Advisor - Andover - Trade Base Direct Limited

  • Customer Service Advisor

    3 months ago

    Andover, United Kingdom Attega Group Ltd Full time

    **Customer Service Advisor** **£13.44 per hour** **Andover** **Full Time | Temporary to Permanent** **Monday to Friday 9am - 5pm** **Do you enjoy helping customers and have communication skills?** **Are you immediately available or have little notice?** **Attega Group **is currently partnering exclusively with our client in recruiting a customer...

  • Customer Service Advisor

    4 months ago

    Andover, United Kingdom TS Group International Full time

    **Customer Service Advisor - Part Time** **£16,081.00** **Andover** **Part Time - Permanent - Monday to Friday 9.30am -2.30pm** **Do you enjoy helping customers and have communication skills?** **Attega Group **is currently recruiting a customer service advisor to join the team. In return, we are offering a salary of **£**16,081 PA plus 25 days annual...

  • Customer Service Advisor

    3 weeks ago

    Andover, United Kingdom Attega Group Ltd Full time

    Temporary customer service advisor £24,468.28 per Annum   Andover Full Time | Temporary 30th October start date  Monday to Friday 9am – 5pm   Do you enjoy helping customers and have communication skills? Are you immediately available or have little notice? Attega Group is currently partnering exclusively with our client in recruiting a...

  • Customer Service Advisor

    2 weeks ago

    Andover, United Kingdom Attega Group Ltd Full time

    Temporary Customer Service Advisor £13.44 per hour / £24,468.28 per annum   Andover Full Time | Temporary | 30th September start date  Monday to Friday | 9am – 5pm   Do you enjoy helping customers and have communication skills? Are you immediately available or have little notice? Attega Group is currently partnering exclusively with our...

  • Customer Service Advisor

    3 weeks ago

    Andover, United Kingdom Attega Group Ltd Full time

    Temporary customer service advisor £24,468.28 per Annum  Andover Full Time | Temporary 30th October start date Monday to Friday 9am – 5pm  Do you enjoy helping customers and have communication skills?Are you immediately available or have little notice?Attega Group is currently partnering exclusively with our client in recruiting a customer service...

  • Customer Service Advisor

    3 months ago

    Andover, United Kingdom Enham Trust Full time

    **The role** The main purpose of the role is to provide exceptional customer service to our stakeholders. An integral part of the Information, Advice and Guidance (IAG) Customer Service team; management of incoming queries, referrals and supporting the remote IAG teams to deliver contract requirements. Office based with flexibility to work from home...

  • Customer Support Advisor

    2 months ago

    Andover, United Kingdom GEM Product Solutions Ltd - TA GEM Personnel Full time

    Customer Support Advisor Building Products & Supplies MerchantLocation:Andover, HampshireSalary:Starting at £26,000 PA - £30,000.00 (Dependent upon Experience) Contract Type:PermanentWorking Hours:Monday Friday, 7:30 am to 5:30 pm (1 Hour Unpaid Break)Role SummaryAs Customer Support Advisor your role is to care for existing customers, providing excellent...

  • Customer Support Advisor

    2 months ago

    Andover, United Kingdom GEM Product Solutions Ltd - TA GEM Personnel Full time

    Customer Support Advisor Building Products & Supplies MerchantLocation:Andover, HampshireSalary:Starting at £26,000 PA - £30,000.00 (Dependent upon Experience) Contract Type:PermanentWorking Hours:Monday Friday, 7:30 am to 5:30 pm (1 Hour Unpaid Break)Role SummaryAs Customer Support Advisor your role is to care for existing customers, providing excellent...

  • Automotive Service Advisor

    3 months ago

    Andover, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - £40k OTE** Experienced Service Advisor Prestige Franchise Dealership £40k OTEper annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities...

  • Christmas Customer Advisor

    3 months ago

    Andover, United Kingdom Boots Full time

    Summary Job Reference: - 218710BR Andover, Chantry Centre Fixed Term We are now recruiting Christmas Customer Advisors for our Andover, Chantry Centre store. Available shift patterns: 12-6 mon to fri **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...

  • Denplan Customer Advisor

    4 months ago

    Andover, United Kingdom Simplyhealth Full time

    **About The Role**: *** Simplyhealth is a 150-year-old business with an amazing heritage and history of changing healthcare in the UK. We’re continually modernising, as reflected by the recent award to B-Corp status; something that is very important to our customers and to our people. We have 2 million customers across our Health and Dental products and...

  • Senior Service Advisor

    7 hours ago

    Andover, Hampshire, United Kingdom Reed Full time

    Senior Service AdvisorAbout the RoleWe are seeking an experienced Service Advisor to join our team at a leading dealership in Basingstoke. As a key member of our workshop team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesManage customer communication and...

  • Senior Service Advisor

    8 hours ago

    Andover, Hampshire, United Kingdom Reed Full time

    Senior Service AdvisorAbout the RoleWe are seeking an experienced Service Advisor to join our team at a leading dealership in Basingstoke. As a key member of our workshop team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesManage customer communication and...

  • Volkswagen Service Advisor

    3 months ago

    Andover, United Kingdom Martins Group Full time

    **VOLKSWAGEN SERVICE ADVISOR**: We are currently looking to recruit an experienced Service Advisor to join our established service team at Martins of Andover. You will be well versed in delivering high levels of customer satisfaction in an exciting, busy and often challenging environment. Working within a dedicated team, you will be responsible for ensuring...

  • Customer Service Representative

    1 month ago

    Andover, Hampshire, United Kingdom Strukta Group Ltd Full time

    Are you dedicated to enhancing customer experiences? Do you excel in fast-paced settings? We invite you to consider a role as a Customer Support Advisor with Strukta Group Ltd.In this pivotal position, you will serve as the foundation of our customer engagement efforts. Your primary duties will encompass managing incoming calls, processing orders through...

  • Customer Resolutions Advisor

    4 months ago

    Andover, United Kingdom Stannah Full time

    We have a fantastic opportunity for a **Customer Resolutions Advisor** to join the Customer Care team, based at our site in Andover. This will be a blend of home and office work after your Initial training period. Opening hours for the Customer Care centre are Monday to Friday 08:00 - 20:00 and 09:00 - 17:00 over the Weekend. Working hours are worked on a...

  • Customer Resolutions Advisor

    3 months ago

    Andover, United Kingdom Stannah Full time

    We have a fantastic opportunity for a **Customer Resolutions Advisor** to join the Customer Care team, based at our site in Andover. This will be a blend of home and office work after your Initial training period. Opening hours for the Customer Care centre are Monday to Friday 08:00 - 20:00 and 09:00 - 17:00 over the Weekend. Working hours are worked on a...

  • Customer Service Representative

    6 days ago

    Andover, United Kingdom Attega Group Ltd Full time

    Attega Group Ltd is seeking a skilled Customer Service Advisor to join their team. The ideal candidate will have strong customer service skills, excellent communication skills, and be available to work in the office Monday to Friday. The role involves being the first point of contact for customers via calls, email, webchat, and walk-ins, responding to...

  • Customer Service Representative

    6 days ago

    Andover, United Kingdom Attega Group Ltd Full time

    Attega Group Ltd is seeking a skilled Customer Service Advisor to join their team. The ideal candidate will have strong customer service skills, excellent communication skills, and be available to work in the office Monday to Friday. The role involves being the first point of contact for customers via calls, email, webchat, and walk-ins, responding to...

  • Customer Advisor

    3 months ago

    Andover, United Kingdom Boots Full time

    Summary Job Reference: 231102BR - Job Reference: 2 3 1 1 0 2 B R Andover, Chantry Centre Fixed Term Various Hours Available **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s...

Customer Service Advisor

4 months ago

Andover, United Kingdom Trade Base Direct Limited Full time

**Customer Service Advisor - Tradebase**

**Role and Responsibilities**
- Calls_
- Answer incoming calls from customers
- Take customer orders
- Take customer quotations
- Take overflow calls (inter department co-operation)
- Ticket(s)_
- Raise tickets off the back of incoming Customer Service calls, follow these through to completion. This involves speaking with customers as well as suppliers to source replacement products and parts.
- Address raised tickets through to comprehensive resolution using the “5 whys” method
- Meet Operations Director & Supervisor on a weekly basis to discuss operational issues and resolutions
- Create internal tickets to drive change and improve performance
- Customers_
- Amend customer orders (support and advise where applicable)
- Manage customers expectations by advising lead times and updates on back-order products
- Pass on all order amendment details to warehouse operations team
- Assist customers with alternative stock availability / solutions
- Deal with customer issues in a timely manner

Other
- General office / admin duties
- Speak with suppliers ref alternative products
- Chasing purchase orders
- Assist with identifying process improvements for order processing, complaint resolution and error reductions.
- Help raise initiatives and ideas to ensure we provide a world class customer experience.

**Are YOU ready for an exciting challenge that puts the customer at the heart or what you do?**

Can you see yourself handling a variety of daily enquires, problem solving and delivering exceptional customer satisfaction in a small family team environment?

Then this could be for you

**Wait Stop**

Before you read this summary below, please note that we’re much more concerned that you are a good team culture fit and have a good attitude, than worrying so much about your experience.

At Tradebase, we all want to look forward to every Monday morning, and ensuring that you fit in the culture here is going to be very important to making sure you enjoy it too

**Is this for you?**

This role is ideal for a flexible, motivated out-going individual who enjoys overcoming problems and building trust with our customers be they, Plumber, Bathroom Installer to Managing Director and Property Developer.

If you’re up for this challenge - read on

**Do you believe in this type of company?**

We're a compact, young and enthusiastic team, and we're a family-based company, trading for just over five years. Our company slogan is - “We will not be beaten on Quality, Price & Service” We are dedicated to providing quality bathrooms to the Trade and are committed to supporting our customers business by protecting their margins for them.

At Tradebase we believe in doing the best for the customer, whatever the cost, and our service levels are good, but we want to keep improving.

**We’re ready if you are**

So what are we like here? Dynamic and driven We're fun, we're innovative, and we're loyal and hard-working to promote the Tradebase brand and culture.

This role will be a very rewarding and enjoyable for you if you are a good culture fit for Tradebase. There is a great atmosphere here, and we all enjoy coming to work and putting everything in to make it a success.

When you apply, please send a covering letter to show that you have spent time to review this summary and explain how your attitude and skillset are seriously going to help Tradebase forward.

We look forward to hearing from you

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£25,000.00 per year

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Andover: reliably commute or plan to relocate before starting work (required)

Work Location: One location