Housing Complaints Officer

3 weeks ago


Kensington and Chelsea, United Kingdom Akton Recruitment Full time

London SW10

£16.50 Per Hour

Job Role

To assist the designated team in maintaining standards, complying with legislative requirements and meeting performance of the businesses, in the area of estates & environmental management and Health and Safety.

Job Responsibilities

Responsible for working with suppliers ensuring invoices are processed against IBC Purchase Orders in a timely manner in line with the councils procurement policy.

Respond to enquiries from contractors, residents, work colleagues and 3rd parties and assist in resolving queries at the point of contact.

Respond to informal complaints and enquiries using CRM system regarding all services and projects provided by the Team.



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