Receptionist
3 days ago
**Your role will be**:
The main purpose of this job is:
- To provide excellent guest service
- To maintain high standards of hygiene, health and safety
- Ensure high standards and efficiency of work
- To fulfill your duties to the best of your ability
**Your Role**:
- Welcome and greet guests
- Answer and direct incoming calls
- Inform guests of hotel rates and services
- Make and confirm reservations for guests
- Ensure proper room allocation
- Register and check guests in
- Confirm relevant guest information
- Verify guest's payment method
- Verify and imprint credit cards for authorisation
- Issue room keys and direct guests to their rooms
- Maintain clear and accurate records of guest room booking
- Compute all guest billing, accurately posting charges to guest rooms and house accounts
- Receive and transmit messages for guests
- Listen and respond to guest queries and requests both in-person and by phone
- Provide accurate information about local attractions and services
- Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- Complete and maintain any incident reports, daily activity reports or other reports requested by management
- Manage conference room bookings and scheduling
- Close guest accounts and check guests out
- Review accounts and charges with guests during the check-out process
- Process accurate payment of guest accounts
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Maintain a neat and orderly front desk and reception area
**Standards and Quality service**
- Maintain and strive to improve standards of service
- Maintaining a thorough and efficient service
- Monitoring and maintaining a close relationship with the other departments to ensure customers receive the best possible service
**Personal Responsibilities**
- You must always be dressed neatly, fresh and wear a clean uniform
- Promote good time keeping
- Be flexible with your working hours
- Promote good morale in the department by being committed and positive when on shift
- Be committed to training courses and meetings scheduled for you
- Be prepared to carry out reasonable duties asked of you by your Senior Manager
- Give feed back to the Manager regarding any items that you feel can be changed or improved
- To communicate in a professional and friendly manner with guests and staff alike at all times
**Job Types**: Part-time, Permanent
Part-time hours: 40 per week
**Salary**: £10.00 per hour
**Benefits**:
- Company events
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
INDHOTEL
-
Receptionist
7 months ago
Torquay, United Kingdom Britannia Hotels Full time**Location: Torquay, TQ1 3NW, United Kingdom** **Address: Palermo Road** *** **We have an exciting new vacancy!** **Receptionist** The Trecarn boasts 126 modern bedrooms, 2 self-catering apartments and a 24-hour check in service, due to high demand, we are looking to recruit a** Receptionist** on to the team. **Benefits include**: - An attractive...
-
Receptionist Administrator
2 months ago
Torquay, United Kingdom CV-Library Full timeThis Receptionist Administrator role is an integral part of the business and this is often the first point of contact to both internal and external clients. Maintaining a professional and friendly manner is essential as this role involves dealing with people at all levels. The Receptionist Administrator role focuses on call handling and front-of-house work,...
-
Receptionist
7 months ago
Torquay, United Kingdom Premier Inn Full timeWe're currently recruiting in our Torquay Premier Inn. Working up to 24 hours per week, paying up to £10.82 per hour. **Receptionist - Torquay Premier Inn*** Come and be a Receptionist at Premier Inn in LOCATION. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the...
-
Receptionist
7 months ago
Torquay, United Kingdom Premier Inn Full timeWe're currently recruiting in our Torquay Premier Inn. Working 32 hours per week, paying up to £10.82 per hour. **Receptionist - Torquay Premier Inn -** Hotel** Come and be a Receptionist at Torquay Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the...
-
Receptionist
7 months ago
Torquay, United Kingdom Kitson Boyce LLP Full time**The Role** Our Receptionists are often the first point of contact for both current and prospective clients so maintaining a professional and friendly manner is essential as this role involves dealing with people at all levels. Core duties and responsibilities will include: - Greeting clients and visitors warmly and professionally. - Answering incoming...
-
Receptionist
2 days ago
Torquay, United Kingdom Devonshire Hotel Full timeAbout the company: Daish's Holidays is a family run hotel and holiday operator predominantly catering to the retired market. The company has grown substantially over the last five years, and now includes multiple hotel locations around the UK and a fleet of 25 luxury coaches The company is one of the industry leaders in providing the best value for money...
-
Hotel Receptionist
1 day ago
Torquay, United Kingdom Richardson Hotels Group Full time**Hotel Receptionist - Abbey Sands Hotel and The Grand Hotel** Are you ready to be an outstanding ambassador and make an amazing first impression for our guests? As one of our incredible reception team, you will be responsible for greeting all of our guests and visitors with a warm and welcoming manner, whether face to face or on the phone. You will help...
-
Hotel Receptionist
7 months ago
Torquay, United Kingdom Tor Park Hotel Full timeAre you an organised and friendly individual with excellent communication skills? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team as a receptionist at the Tor Park Hotel in Torquay. As the first point of contact for our guests, you will play a crucial role in ensuring their stay...
-
Hotel Receptionist
7 months ago
Torquay, United Kingdom Tor Park Hotel Full timeAre you an organised and friendly individual with excellent communication skills? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team as a receptionist at the Tor Park Hotel in Torquay. As the first point of contact for our guests, you will play a crucial role in ensuring their stay...
-
Dental Receptionist
1 day ago
Torquay, United Kingdom Park Hill Dental Practice Full time**Join our friendly team at Parkhill Dental.** We are looking for a dynamic Dental Receptionist. **The Role** Your main responsibility will be to make sure our patients are getting a high standard of service as they are at the heart of everything we do. You must be organised as scheduling is key to being a successful Dental Receptionist. To be confident...
-
Hotel Receptionist
7 months ago
Torquay, United Kingdom Powis Hotels - Riviera Hotel Full timeThe Riviera Hotel is a family owned 189 bedroom coaching hotel, we are looking for a Hotel Receptionist to join our team. Duties will include checking guests in and out of the hotel, answering the phone in a courteous and professional manner, dealing with online and telephone bookings and other reception duties. The right applicant must have excellent IT...
-
Receptionist Position
3 hours ago
Torquay, Torbay, United Kingdom Daish's Holidays Full timeDaish's Holidays is a fast-growing family-run holiday operator with 12 stunning hotels across the UK and a fleet of luxury coaches.We offer clean and comfortable accommodation, good food, great entertainment, and friendly service.The successful Receptionist will be responsible for:Meeting and greeting guests to ensure a warm welcome.Attending to the needs of...
-
Flexible Receptionist
3 days ago
Torquay, Torbay, United Kingdom Daish's Holidays Full timeWe are seeking a skilled Receptionist to join our team at Daish's Hotels.The successful candidate will earn up to £11.69 per hour, with a competitive salary and benefits package.Hours include evenings, weekends, and bank holidays, allowing for a flexible work-life balance.We strive to provide every employee with a supportive mental wellbeing and financial...
-
Receptionist/patient Coordinator
7 months ago
Torquay, United Kingdom Parkhill Dental Limited Full timeOur team is expanding! Front of house receptionist/Patient coordinator required for busy NHS & Private practice. Duties include answering the telephone to deal with patient enquiries, scheduling appointments, dealing with patients and visitors face to face. Taking and recording patient payments. Previous customer service experience would be an...
-
Hotel Receptionist
7 months ago
Torquay, United Kingdom Lincombe Hall Hotel Full timeLincombe Hall is a family owned 44 bedroom, 4 star hotel close to Torquay town centre which has undergone extensive refurbishment and investment over the last 2 years. We are looking for experienced Hotel Receptionists to join the team and the role will include covering both out hotel reception and spa reception desks. Rezlynx/Guestline experience is...
-
Hotel Receptionist
2 days ago
Torquay, United Kingdom Lincombe Hall Hotel Full timeLincombe Hall is a family owned 44 bedroom, 4 star hotel close to Torquay town centre which has undergone extensive refurbishment and investment over the last 2 years. We are looking for experienced Hotel Receptionists to join the team and the role will include covering both out hotel reception and spa reception desks. Rezlynx/Guestline experience is...
-
Aztec Receptionist
3 days ago
Torquay, United Kingdom TLH Leisure Resort Full timeIt’s an exciting time to join Team TLH. We’re on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it. For an Aztec Receptionist, we’re looking for a friendly and...
-
Head Receptionist/team Leader
23 hours ago
Torquay, United Kingdom My Dentist union street Full timeHead Receptionist/team leader **Days/Hours: Monday to Friday 40 hours per week** **salary negotiable dependent on experience** **Location: union street Torquay** we are searching for a head receptionist to join our team, you will be responsible for leading a team of 7 receptionists and supporting the practice manager with the day to day running of the...
-
Receptionist/administrator
7 months ago
Torquay, United Kingdom Ocean Orthodontic Clinic Full timeWe are looking for a friendly receptionist to join our team. Our Patients are at the heart of everything we do. If you are passionate about providing patients with excellent first-class customer service and have a can-do attitude with a desire to succeed, then we would love to hear from you. **About Us** We are the only dedicated Specialist Orthodontic...
-
Receptionist/Secretarial Assistant
1 month ago
Torquay, United Kingdom Torbay And South Devon Nhs Foundation Trust Full timeJob summary Receptionist/ Secretarial Assistant - Dermatology This is an exciting opportunity to join our existing Dermatology Administration & Clerical Team with Torbay and South Devon NHS Foundation Trust.We are looking to recruit an enthusiastic, self-motivated, Receptionist/ Secretarial Assistant to provide administrative and secretarial support to the...