Business Support Specialist

4 weeks ago


Birmingham, United Kingdom May & Stephens Full time

**BUSINESS SUPPORT SPECIALIST**

**BIRMINGHAM**

**HYBRID**

**£24,000 - £28,000**

Our client, a dynamic, reputable, and established real estate consultancy, are looking for a Business Support Specialist to join their growing team. This is an exciting opportunity for someone who has excellent document production skills and wants the opportunity to progress their skills further.

**As a Business Support Specialist your responsibilities will include**:

- Provide administrative support to allocated Directors/Senior Associates, this may include diary management, processing of expenses, travel bookings and other ad hoc tasks.
- Produce all client documents and reports to a high standard.
- Create and amend documents from mark ups.
- Produce all documents using company style and ensure they are formatted correctly.
- Troubleshoot problem documents.
- Manage any changes to house style (rebranding etc).
- Proof reading documents for quality.
- Manage the Lifecyle of document production through to delivery.
- Creation and ongoing maintenance of document templates.
- Produce reports according to the service standards.
- Support the wider support team with ongoing recommendations for improvements to the service offering.
- Managing deadlines and ensuring all updates are collated by the client deadline.
- Ensure the appropriate use of version control.
- Ensure all documents are saved into the DMS.
- Ad hoc tasks may be delegated by Service Co-Ordinators/PAs.
- Provide support to all operational teams including CV production, Presentations, Visio, HR templates, BD, DT.
- Support Digital Transformation with testing Office upgrades, Template solutions.

**Key skills and attributes as a Business Support Specialist**:

- Previous experience within a similar professional services role, ideally within the same industry.
- Advanced Office 365 particularly Microsoft Word, Excel and PowerPoint.
- Excellent communication skills and attention to detail.
- Experience working with a document management system (SharePoint would be beneficial).
- Experience using dictation and workflow tools.
- Friendly and approachable.
- Excellent client service skills.
- Ability to work to deadlines and meet KPIs for document turnaround.
- Strong organisational skills and ability to multi-task under pressure.
- Fast and accurate typing skills.
- Microsoft Office Specialist or equivalent certification would be beneficial
- Business Support Specialist - What’s in it for you?
- The chance to join a fantastic team
- Great Career Progression
- Excellent benefits

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£28,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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