Band 2 Receptionist Emergency Zone

2 weeks ago


Bristol, United Kingdom North Bristol NHS Trust Full time

We are looking for an enthusiastic, caring person to join our team in the Emergency Zone.

The job is at the reception desk within EZ and you will be communicating with patients and professionals face to face in the unit and over the phone, so good communication skills are essential. You will be the first person the patients will meet on their arrival,, so a friendly positive attitude is important. The Emergency Zone Receptionist is the first point of contact for patients and carers visiting the zone. They will provide a full reception service, including meeting and greeting all attendees to the Zone reception areas (Main ED Reception, Acute Medical Unit, and Pitstop), offering a high level of administrative support to the Clinical teams, ensuring the accurate completion of registration details, maintaining computerised records and dealing with queries in a sympathetic and appropriate manner

You will need to be flexible to cover when the other team members are on leave so a smooth service can be maintained.

We are a busy day unit receiving referrals for patients from most specialties within the Trust and direct GP referrals.

The Emergency Zone team pride themselves on providing high quality care and service to all of our patients.

If you think you have the qualities needed to provide a patient focused high quality service, then this could be the job for you.



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