Customer Support Executive

4 days ago


Heathrow, United Kingdom Willis Global Ltd Full time

One of the largest privately-owned logistics and global supply chain management groups in the UK and Europe, with specialised divisions for Freight Forwarding, Logistics and Supply Chain, are looking to recruit a **Customer Support Executive**, to be based at offices in the **Colnbrook, Slough area**.

**On Offer**:

- The opportunity to join a well-established, leading international freight forwarding & logistics provider
- A competitive salary, up to £35k per annum, plus benefits including Bonus Scheme.
- A supportive, and fast-paced team environment

**Main Purpose of the Role**:
To support the sales and freight forwarding operations team in developing business from existing clients, by offering first class customer service support.

**Working Hours**:
Monday to Friday, 9am - 6pm.

**Duties & Responsibilities**:

- Develop Additional Business with existing customers
- Supporting Sales Team
- Internal sales leads
- Interfacing between Commercial and Operations Team
- Liaising with shippers / consignees on free hand business
- Working on company CRM

**To Be Considered**:

- Proven experience within a Customer Support or Customer Services role, in a Logistics or Freight Forwarding environment.
- Experience within internal sales, and working knowledge of Air Freight services is advantageous.
- Good communication
- Well-organised - Able to prioritise workloads and work under pressure
- Good commercial awareness

For full details, contact Willis Global - _a leading Recruitment Consultancy for the Supply Chain & Logistics industry_



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