Medical Secretary, Band 3- Gastroenterology

4 weeks ago


Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

This is an exciting opportunity to join a friendly and dynamic team within the Gastroenterology specialty. The job holder will become part of a comprehensive and efficient secretarial and typing service to the specialist team who maintain a focus on providing a quality service to patient's.

This role is based at Cheltenham General Hospital.

Previous applicants need not apply.

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Overview

The post-holder will provide an efficient, confidential and professional secretarial service to the medical staff and their supporting team. This will include administration and secretarial support to enable provision of patient care and speciality services. Good communication with patients, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high-quality service for patients and clinicians. The post-holder will be expected to work as part of the insert as appropriate team but also support the secretarial team as needed.

Job purpose

**The medical secretary is responsible for**:

- Providing a comprehensive secretarial and administrative service to the medical staff and their supporting team.
- Providing cover for colleagues in their absence to maintain service levels
- Ensuring excellent communication is provided to patients, relatives, general practitioners and other hospital staff to ensure a proficient, high-quality service for patients and clinicians.
- Ensuring all clinics are used to their full capacity and that any vacant slots are fully utilised and acted upon, including informing the Booking Office, to maximise capacity
- Regularly informing the secretarial supervisor about progress and flags up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc
- Managing the pathway for patients referred in under the two-week wait ensuring they are monitored to minimise/avoid breach
- Carrying out regular review and administrative validation of the clinician’s return outpatient wait list
- Supporting the achievement of Trust performance by ensuring administrative standards are met e.g. typing times, test results passed to clinician and any potential 52 week breaches are escalated to the clinician, secretarial supervisor or AGM/DGM to avoid breach.
- Ensuring all clinic cancellations/alterations are dealt with efficiently and in line with the Trust’s 8 week annual/study leave policy.

Duties
- Whilst the organisation and structure within specialities/divisions may vary the specific remit of this role will include:

- Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts using digital dictation or via Dragon voice recognition
- Typing detailed medical reports when necessary
- Handling DVLA forms ensuring they are completed and sent as appropriate
- Highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g. booking investigations, transcription, etc.
- Ensuring incoming post and results is sorted, any appropriate action taken and passed to the clinician on a daily basis
- If appropriate to the role, booking follow-up appointments as requested by the clinical team, including negotiation of dates with the patient and creating correspondence
- Ensuring that any vacant slots are fully utilised and acted upon, including informing the Booking Office, to maximise capacity
- Booking investigations as requested by the clinical team, including negotiation of dates with the patients and creating correspondence if appropriate
- Organisation of procedures in negotiation with the clinical staff and patients as requested by the secretary supervisor. This includes identifying potential dates with the clinical team, negotiation of dates with the patient and any additional co-ordination of staff, equipment, stock, facilities, external support (company representatives) and paperwork
- Monitoring the pathway for patients referred in under the two week wait to minimise/avoid breach
- Carrying out regular review and administrative validation of the clinician’s return outpatient wait list
- Support the achievement of Trust performance by prospectively “pulling” patients through their RTT pathway to minimise delays and breach, escalating potential capacity/other issues and solutions to the clinician,



  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Urology Medical Secretary - Urology Nurse Practitioners and Cancer Nurse Specialists, Band 3 If you want a interesting role within the NHS and are excited by a challenge then being a Medical Secretary may be the perfect role for you. The Urology Clinical Support Team is extremely busy and we are looking to recruit an enthusiastic and highly motivated...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Permanent position, 37.5 hours a week The post-holder will provide an efficient, confidential and professional secretarial service to a consultant and their supporting team. This will include administration and secretarial support to enable provision of patient care and specialty services. Good communication with patients, relatives, general practitioners...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Whilst the organisation and structure within specialities/divisions may vary the specific remit of this role will include: Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts using digital dictation or via Dragon voice recognition. Typing detailed medical reports when...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job summary Permanent position, hours a week The post-holder will provide an efficient, confidential and professional secretarial service to a consultant and their supporting team. This will include administration and secretarial support to enable provision of patient care and specialty services. Good communication with patients, relatives, general...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job summary Permanent position, hours a week The post-holder will provide an efficient, confidential and professional secretarial service to a consultant and their supporting team. This will include administration and secretarial support to enable provision of patient care and specialty services. Good communication with patients, relatives, general...

  • Medical Secretary

    2 weeks ago


    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Full Time (37.5 hours) B3 Medical Secretary position to join our extremely busy yet friendly Oncology team based at Cheltenham General Hospital This important role supports the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust. Previous applicants need not apply You will ideally...

  • Medical Secretary

    4 weeks ago


    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Full Time (37.5 hours) B3 Medical Secretary position to join our extremely busy yet friendly Oncology team based at Cheltenham General Hospital This important role supports the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust. You will ideally have secretarial experience and be...

  • Medical Secretary

    7 hours ago


    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Full Time (37.5 hours) B3 Medical Secretary position to join our extremely busy yet friendly Oncology team based at Cheltenham General Hospital This important role supports the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust. You will ideally have secretarial experience and be...

  • Medical Secretary

    2 weeks ago


    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Use of voice recognition software to transcribe and proofread dictated letters Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts as directed by the secretary supervisor. Typing detailed medical reports for legal use when necessary. Take and transcribe minutes as...

  • Medical Secretary

    1 month ago


    Cheltenham, United Kingdom NISI Staffing Full time

    We are looking for **Medical Secretary** who will work for our client at **Cheltenham**. ** This is a temporary contract for 3 months** ** **Previous medical secretary experience critical** ** Overall job descripton: - Managing a waiting list of patients - Updating patient records and deal with confidential information - Sending samples for medical...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    If you are looking for an exciting, varied and important role within the NHS and enjoy a challenge then the Obstetrics and Gynaecology Department wish to appoint an efficient, enthusiastic and committed individual to provide Medical Secretary Support within the Fertility Department. The post-holder will provide an efficient, confidential and professional...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    If you want an interesting role within the NHS and are excited by a challenge then being a Medical Secretary may be the perfect role for you. The Urology Clinical Support Team is extremely busy and we are looking to recruit an enthusiastic and highly motivated individual who is committed, demonstrate loyalty and are prepared to work hard when necessary to...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    If you want a interesting role within the NHS and are excited by a challenge then being a Medical Secretary may be the perfect role for you. The Urology Clinical Support Team is extremely busy and we are looking to recruit an enthusiastic and highly motivated individual who is committed, demonstrate loyalty and are prepared to work hard when necessary to...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    **Permanent position, 36.5 hours a week** Medical Secretary for the Breast Surgery Department. This job involves clinic typing, results tracking, the booking of surgeries for patients. Preparing notes for MDT.

  • Medical Secretary

    2 weeks ago


    Cheltenham, United Kingdom Imperial Medical Group Full time

    **About us** Our goal is to provide a friendly, efficient, compassionate service to our private patients. Previous experience as a medical secretary would be preferable, but not necessary A good telephone manner is essential. Training will be provided to the successful applicant. The successful applicant will be required to have a DBS check. Our office is...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    If you are looking for an exciting, varied and important role within the NHS and enjoy a challenge then the Obstetrics and Gynaecology Department wishes to appoint a Support Medical Secretary.The post-holder will provide an efficient, confidential and professional secretarial service to the Obstetrics and Gynaecology Admin teams. This will include...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    **10 months Fixed Term Medical Secretary - 22.5hrs per week to cover Maternity Leave.** We are an extremely busy yet friendly and supportive team within the Oncology Centre in Cheltenham General Hospital. This role supports the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust.

  • Medical Secretary

    1 month ago


    Cheltenham, United Kingdom Nuffield Health Full time

    HEAD OFFICE Medical Secretary Cheltenham | Permanent | Full time Competitive salary per annum - depending on experience 37.5 hours per week over five days Nuffield Health is here to take care of the nation’s wellbeing. But to keep doing the right thing for customers and patients, our colleagues need the right level of support. That’s why we’re...


  • Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Our friendly Histology Clerical Hub team are looking for an enthusiastic and self-motivated individual to join our busy team of secretaries, MDTs and administrators, to assist with the day to day running of the Histology office.

  • Medical Secretary

    2 weeks ago


    Cheltenham, United Kingdom Carterharcourt Medial Ltd Full time

    Overview: We are a small private medical consultancy, based in the outskirts of Cheltenham and we are looking for someone to join our team on a part-time basis. The job will be based on 15 hours a week (Monday, Tuesday and Wednesday). **Duties**: - Schedule and confirm patient appointments - Maintain medical records and enter patient information into...