Customer Service Advisor
2 weeks ago
Are you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at The Forge as a Customer Service Advisor working 40 hours per week, shifts 8am-4:30pm, 9:30am-6pm and 12:30pm-9pm (rotating weeks).
At Homes for Students, we are dedicated to creating a positive and supportive environment for our students. We value integrity, being a force for good, supporting one another, and fostering connections. As a Customer Service Advisor, you will play a vital role in upholding these values and putting students first.
In this role, you will provide a warm and friendly meet and greet service, reception support, and help desk assistance. You will also contribute to various back-office functions, providing administrative support to the operations team and Property Manager. From supporting open days, intake days, and departures to assisting students, visitors, and external contacts on a day-to-day basis, you will ensure a seamless and enjoyable experience for all.
To succeed in this role, you should possess excellent IT skills, exceptional customer care abilities, and strong communication and interpersonal skills. Understanding and meeting the needs of students will be crucial, and your ability to stay organised in a busy and diverse role will be vital. As a skilled problem solver, you will be responsible for addressing and resolving any complaints that arise.
Person Specification:
- Exceptional customer service skills, always displaying a helpful and patient attitude
- Experience using Microsoft Office software
- Quick and efficient learning ability
- Proficient in presenting information accurately, professionally, and appropriately
- Experience prioritising workload to meet competing deadlines without close supervision
- Team player with a flexible approach
- Previous customer service experience is desirable
What's on offer:
- Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work.
- Access to a range of exclusive retail discounts to make your money go further.
- Take your special day off Enjoy your birthday with a well-deserved break from work.
- Stay active and eco-friendly with our cycle-to-work scheme.
- Make a difference in the community with 2 charity days per annum.
If this sounds like the perfect role for you and you possess the necessary skills, knowledge, and experience, we would be thrilled to hear from you. Join our team and make a difference in the lives of students
-
Customer Service Advisor
2 days ago
Sheffield, United Kingdom Elevation Recruitment Full time**Customer Service Advisor** **£22,000** **Sheffield** ***Benefits**: - ** Hybrid working available**: - ** Enhanced pension**: - ** Health Cash plan**: - ** 28 days annual leave + bank holidays**: - ** & more!** Are you a tech-savvy problem solver with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic...
-
Customer Service Advisor
35 minutes ago
Sheffield, United Kingdom Page Personnel Secretarial & Business Support Full timePage Personnel have just registered a new exciting Permanent Customer Service Advisor Position working within the Financial Services Sector! This would be an excellent opportunity for someone who is looking for that next step in their career and join a business which can offer excellent progression and development. **Client Details** Page Personnel have...
-
Sales Advisor
4 days ago
Sheffield, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Sheffield. We are professional, customer-centric and social. Our work environment includes: - Growth opportunities - On-the-job training - Safe work environment - Regular social events Sales Advisor - Full-time - Entry Level - Delivering exceptions customer service over the phone and face to...
-
Customer Service Advisor
1 week ago
Sheffield, United Kingdom Pertemps Network Group Full time**Job Description**: Pertemps are currently recruiting for experienced Customer Service Advisors in Sheffield to work for one of our incredibly well-known clients. Your role as a Customer Service Advisor will involve dealing with inbound calls and being the first point of contact for customers who have private medical insurance with the client. - Previous...
-
Customer Service Advisor
3 days ago
Sheffield, United Kingdom Global 1st Line Group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional service to our clients and ensuring their needs are met in a timely and professional manner. **Duties**: - Analyze customer needs and recommend appropriate...
-
Traineeship: Customer Service Advisor
25 minutes ago
Sheffield, United Kingdom Sheffield City Council Full timeJob description - The Customer Service traineeship will provide you with 6 weeks work experience with Customer Services and will give you an insight into the role of a Customer Service Advisor. - Successful completion of all aspects of this traineeship will guarantee you an interview for one of our Customer Service Advisor Apprenticeship positions. - If you...
-
Customer Service Advisor
3 weeks ago
Sheffield, United Kingdom Edinburgh Lloyds Full timeAre you looking for a stable income? Or perhaps working for a large well known UK retail banking brand? Whatever you are looking for whether it is a steady income, job security or career development this opportunity has it all. We are looking for Customer Service Advisors to join a busy team who will be the first point of contact for one of the UK's largest...
-
Customer Service Advisor
6 days ago
Sheffield, United Kingdom Bruin Financial & Professional Services Full timeCustomer Service Advisor - Sheffield - £21,000 An exciting opportunity has arisen to join a leading financial consultancy based in Sheffield. The Financial Services Organisation is seeking a Customer Service Advisor to join on an initial 6/12 month FTC with the view to go permanent. Do you have a passion for customer service? Do you have excellent...
-
Customer Service Advisor
1 week ago
Sheffield, United Kingdom Experis LTD Full time**Customer Service Advisor** **Contract: 6 months** **Location: Sheffield hybrid role** **Pay: PAYE pay rate: £86.54 p/d** **Umbrella pay rate: £115.58 p/d** **No Sales** Do you have a passion for customer service? Do you have excellent communication skills? Would you like to work Monday-Friday? We are currently recruiting for a Customer Service...
-
Customer Service Advisor
7 days ago
Sheffield, United Kingdom ECO (EC Outsourcing) Full time**Job description** **Job description** **EC Outsourcing** are looking for customer service advisors to join our team. This is an exciting opportunity for a passionate problem solver to work with one of the UK’s biggest green energy providers. You will be front line, dealing with inbound calls and building rapport putting our customer’s needs at the...
-
Customer Service Advisor
3 days ago
Sheffield, United Kingdom Currys Full time**Customer Service Advisor - Red Flag Team**: **Hybrid, when you need to go to site you'll be based at the Sheffield Contact Centre** **Permanent, full time 37.5 hours per week** **£23,500 + benefits** Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customers - online, in-store or in...
-
Customer Service Advisor
4 days ago
Sheffield, United Kingdom iQ Student Accomodation Full time**Customer Service Advisor** **Who are we?** With headquarters in central London and Manchester, we're the largest owner and operator of student accommodation in the capital with 76 sites in 27 cities. Our vision is to build a world class business, reimagining the student accommodation experience and delivering the best year yet to our customers. Following...
-
Customer Service Advisor
4 days ago
Sheffield, United Kingdom Relay Group Limited Full timeAs a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service and support to...
-
Customer Service Advisor
3 days ago
Sheffield, United Kingdom Homes for Students Full timeCustomer Service Advisor Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver exceptional...
-
Customer Service Advisor
7 days ago
Sheffield, United Kingdom Student Roost Full time**Customer Service Advisor Required!** Hours: 37.5 hours per week, 5 shifts per week over 7 between the hours of 08:00 - 20:00. **Salary**: £22,620 per annum (£11.60 per hour) rising to £24,350 per annum 01/03/2024. **Are you a people person, who recognises how delivering exceptional student support can translate to an overall experience that is about...
-
Customer Service Advisor
2 weeks ago
Sheffield, United Kingdom Student Roost Full time**Customer Service Advisor Required!** Hours: 37.5 hours per week, working on a rota bases covering Monday - Sunday between the hours of 08:00 - 20:00. **Salary**: £21,547.50 per annum **Are you a people person, who recognises how delivering exceptional student support can translate to an overall experience that is about more than just a room?** Here...
-
Customer Service Advisor
2 days ago
Sheffield, United Kingdom Student Roost Full time**Customer Service Advisor Required!** Hours: 37.5 hours per week, 5 shifts per week over 7 between the hours of 08:00 - 20:00. **Salary**: £21,547.5 per annum (£11.05 per hour) **Are you a people person, who recognises how delivering exceptional student support can translate to an overall experience that is about more than just a room?** Here at...
-
Customer Service Advisor
1 day ago
Sheffield, United Kingdom Student Roost Full time**Customer Service Advisor Required!** Hours: 37.5 hours per week, 5 shifts per week across Monday - Sunday between the hours of 08:00 - 20:00. **Salary**: £21,547.50 per annum **Are you a people person, who recognises how delivering exceptional student support can translate to an overall experience that is about more than just a room?** Here at...
-
Customer Service Advisor
Found in: Talent UK C2 - 2 weeks ago
Sheffield, United Kingdom Aon Full timeCustomer Service Advisor - Sheffield Monday-Friday, 08:45 – 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working (50% monthly split required) Do you have a passion for customer service, excellent communication skills and the ability to handle challenging interactions? Would you like to work Monday-Friday? We are currently recruiting...
-
Customer Service Advisor
2 days ago
Sheffield, United Kingdom Aon Full time**Job Description**: **Customer Service Advisor - Sheffield** **Mon-Friday, No Sales, Hybrid** Do you have a passion for customer service? Do you have excellent communication skills? Would you like to work Monday-Friday? We are currently recruiting for a Customer Service Advisor to join our Sheffield team. You will be provided with full training and have...