Digital Marketing Assistant
3 weeks ago
We are looking for an ambitious team player to come and work with us to develop our digital and social media presence. Reporting to the Head of Communications and the Marketing Manager, you will work alongside our Digital Design Officers and our Fundraising & Development Team to support our external communications and marketing.
**Key responsibilities**:
- Create and schedule social media content (across all social channels), including use of branded graphics, images and written copy.
- Respond to customer service queries on social media platforms on behalf of The Stoller Hall, Chetham’s School of Music and Chetham’s Library, escalating to the Marketing Manager and Head of Comms where necessary.
- Liaise with external promoters and artists for marketing materials and campaign updates.
- Undertake analysis of social media channels, tracking digital statistics against KPIs.
- Update The Stoller Hall, Chetham’s School of Music and Chetham’s Library websites and develop content for website to increase the visibility on search engine rankings and within Manchester’s wider cultural landscape.
- Work with the Marketing Manager on promotional campaigns for individual public facing events, identifying key audiences, and implementing advertising plans.
- Send out monthly press listings, and work with the Head of Comms to develop other press and media plans and press releases.
- Work with the in house design team to plan for and brief in appropriate digital and print assets for marketing campaigns.
- Oversee events for The Stoller Hall, Chetham’s School of Music and Chetham’s Library being uploaded to appropriate listings sites.
- Support the delivery of season brochures, including collation of content, images, copy writing and proof reading.
- Support the wider Marketing and Communications team in encouraging social media engagement.
- Analyse data from all sources (including for example box office systems, google analytics and social media channels) to evaluate marketing effectiveness.
- Contribute to the development of the organisational internal and external Marketing and Comms strategy.
- Provide administrative support to assist with digital marketing and communications activities across whole organisation.
- Manage the video and images library.
- Ensure all marketing and use of imagery (particularly when featuring young people) is compliant with Safeguarding policies.
- Any other duties as required.
**Person Specification**:
The applicant must:
- Have an interest in learning more about arts and event marketing and concert/live event promotion.
- Possess strong IT skills, including knowledge of Microsoft Office.
- Have past experience of working with professional social media platforms.
- Have past experience working with a website content management system (e.g. Wordpress, Wix, Joomla).
- Have great interpersonal and communication skills across all levels of the organisation’s staff team and their own team.
- Be able to prioritise key tasks while working on a range of projects for The Stoller Hall, Chetham’s School of Music and Chetham’s Library.
- Be strongly customer/client focused with an understanding of customer relationships and clear customer communications.
- Be self-motivated and highly organised.
**Desirable**:
- Knowledge of classical music.
- Previous experience within a marketing role.
- Experience with a venue ticketing system or other CRM (e.g. Spektrix, Tessitura, SRO, Ticketsolve).
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- Job Types: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £19,511.00 per year
**Benefits**:
- Bereavement leave
- Canteen
- Discounted or free food
- Flexitime
- Free parking
- On-site parking
- Transport links
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 11/04/2023
Flextime
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