Sales Operations Manager

4 days ago


Hammersmith, United Kingdom Henderson Scott Full time

Sales Operations Manager

**Job requirements**
- Previous experience in a similar sales operations manager role at a software/technology business (SaaS would be ideal)
- Excellent experience working with Hubspot is essential.
- Process mindset: Ability to improve existing processes and identify and implement new processes which streamline our sales operation.
- Analytical mindset & highly numerate: you are passionate about working with and interpreting data, building reports directly in Hubspot and other tools (e.g. Excel) for use at board meetings
- Organised with a natural ability to quickly priories key initiatives while working on multiple projects
- A proactive communicator with your colleagues, able to work cross-functionally with different teams including senior management & board members
- Experience in supporting integration with downstream systems from Hubspot (e.g. Netsuite) is a plus

**You will...**
- Own and define key operational processes and metrics, such as lead management, pipeline management, process optimisation and revenue metric analysis.
- Report on results, identify trends and suggest improvements.
- Partner with CRO, sales executives and general managers to implement new & improved processes and the implementation of tools to support this.
- Drive and own the maintenance of accurate data within Hubspot for the customer portfolio of accounts & leads.
- Work in partnership with the finance team to build accurate finance forecasts, including supporting new systems initiatives downstream the CRM.
- Implement and manage strategic project-based work with related teams including marketing, sales, customer success and finance.
- Proactively liaise regularly with the leadership team to provide insight that support key business decisions.
- Assist General Managers and account executives with new and existing client contracts, renewals, organising client meetings and demonstrations.

**Sales Operations Manager


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