Customer Service Apprentice
2 months ago
**_Do you have what it takes?_**
We're looking for a Customer Service Apprentice to join the Auger family based at our state-of-the-art head office in Wallasey. You will be fully supported to gain a Level 2 Customer Service qualification alongside thorough in-house training to excell at your role.
**_ The benefits_**
- An attractive starting salary of £14,400.75, plus 5.5% pension contribution.
- Annual profit share bonus paid in November (traditionally circa £2,250)
- 22 Days Annual Leave + 8 Statutory Bank Holidays - annual leave increases with length of service.
- Compressed working fortnight, providing greater work life balance.
- Westfield Health Cash-back Plan, giving you access to services such as dental care, optical care, physiotherapy and a 24 Hour GP, including coverage for your children and gym discounts.
- A focus on training, development and career progression.
- Modern contemporary office environment, with frequent social events.
- Auger has awarded an annual cost of living rise which for the past 5 years has exceeded the national average.
- Depending on peformance after the first year salary can be expected to rise to around £18,000.
**_
A little about Auger_**
We are an independent specialist with an impeccable reputation who work on behalf of major UK insurers. We provide a national service for drainage, water mains and subsidence claims across the UK.
We achieve this through our exceptional people, who consistently exceed the expectations of our clients and customers alike. We pride ourselves on our “Auger Family” environment, creating an engaged and inclusive workforce where the importance of the individual's needs are always our priority. To be successful in any role with us we believe you need the tools, support and environment in which to flourish and we take this really seriously. We truly believe in our core values: doing 'whatever it takes' for our customers, colleagues and communities.
**_
The role_**
**_ We’d love to hear from you if_**
- You are eager to understand and adhere to the ‘Auger Way’
- You enjoy caring for and supporting customers over the phone
- You are confident in finding solutions and overcoming unforeseen challenges
- You take pride in the high standard of your work
- You are enthusiastic, self-motivated and like to take ownership
- You are ready to kick start your Auger career - we want our working relationship to be a longstanding one
- Willing to work towards a professional qualification
**_ Prerequisite_**
- A clear basic DBS check
**_ Our interview process_**
- Successful applicants will be contacted to schedule the initial telephone interview
- Final stage interview will be a Face-to Face Interview at our Head Office
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