Customer Service Assistant

3 months ago


Wallasey, United Kingdom Hiring Hub Full time

We are a reputable and customer-focused company in the service industry, committed to delivering exceptional experiences. With our continued growth, we are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Assistant at an entry-level position.

**Responsibilities of a Customer Service Representative**:

- Collaborate with team members to achieve sales goals and deliver high-quality results.
- Support the sales team in creating proposals, identifying potential leads, and closing deals.
- Attend and actively participate in sales meetings, training sessions, and campaign planning discussions.
- Provide friendly and thoughtful customer service, ensuring customer queries are promptly addressed and resolved.
- Build strong relationships with customers and colleagues to foster a collaborative environment and achieve success together.
- Contribute to the development and implementation of marketing strategies to generate leads and drive sales.
- Actively participate in team meetings, offering valuable input and insights as necessary.
- Adapt quickly to changing priorities and efficiently handle multiple tasks to meet sales targets.

**Requirements**:

- High school diploma or equivalent.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills with the ability to build rapport with customers.
- Demonstrated ability to handle difficult customer situations with patience and professionalism.

**Salary**: £23,160.00-£24,060.00 per year

**Benefits**:

- Company events
- Free parking
- Gym membership
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Wallasey: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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