Customer Service Advisor

6 months ago


Wallasey, United Kingdom Obsidian Logistics Support Ltd Full time

**Experienced Telephone Customer Service Advisor - in Wallasey, Merseyside**

Are you an empathetic and experienced Telephone Customer Service professional? We invite you to be a vital part of our team, where your compassionate approach truly matters.

**About the Role**:
Our client is seeking an Experienced Telephone Customer Service Advisor who knows how to turn conversations into connections. Your days will be spent skillfully handling incoming and outgoing calls, not just as booking driver technicians in to install care equipment, but as opportunities to provide genuine support and care for vulnerable people, and those who have just left hospital.

**Key Responsibilities**:

- Warmly answer incoming calls, ensuring each voice is heard and understood.
- Extend a helping hand to both the public and internal colleagues, creating a positive and supportive atmosphere.
- Arrange appointments for product collection and delivery, ensuring each interaction reflects our commitment to compassion.
- Embrace administrative tasks with attention to detail and organization, always keeping the human touch in mind.

**Qualifications and Skills**:

- Proven experience in telephone-based customer service, where empathy and kindness shine.
- A natural ability to connect with diverse individuals, treating each conversation with patience and respect.
- Exceptional organizational skills to manage appointments and ensure follow-through.
- Previous experience in telephone customer service is preferred, while retail or food service backgrounds are not within our focus.

**What We Offer**:

- A nurturing and collaborative work environment, where your compassion thrives.
- An opportunity for permanent employment through our 3-month temp to perm arrangement.
- Competitive hourly rate: £11.68 inclusive of an uplift to include holiday pay before you go permanent with our client, recognizing the value of your empathetic approach.
- Full-time hours: 8.15am to 5pm, Monday to Friday (40.75 hours per week).

**Application Process**:
**Please Note**:
**Job Types**: Full-time, Permanent, Temp to Perm, 13 weeks with us before transferring to our client permanently.

**Salary**: £11.68 per hour

**Job Types**: Permanent, Temp to perm

**Salary**: From £11.68 per hour

Schedule:

- Monday to Friday
- No weekends

Application question(s):

- Are you currently employed, and if so what is your notice period?
- Are you happy to submit for a Data and Barring Service Standard and Enhanced check prior to commencing training?
- Do you have transport to get to Wallasey, Merseyside each weekday?

Work Location: In person



  • Wallasey, Wirral, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Customer Service Advisor to deliver exceptional customer service and support the store's day-to-day operations in Wallasey, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...


  • Wallasey, Wirral, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Wallasey, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Wallasey, United Kingdom Boots Full time

    Summary Job Reference: - 217901BR Wallasey, 36 Liscard Way Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Wallasey, 36 Liscard Way store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first...


  • Wallasey, United Kingdom Page Personnel Full time

    Immediate start **About Our Client**: Our client is a expanding enterprise and a prominent supplier of Healthcare Service solutions. The role is sat within the customer service team of the operation dealing with customers and stakeholders of the business. - Handle incoming calls, addressing inquiries promptly and professionally - Organise orders for...


  • Wallasey, United Kingdom Auger Full time

    **_Do you have what it takes?_** We're looking for a _Claims Handler (Customer Services)_ to join the Auger family based at our state-of-the-art head office in Wallasey. **_ The benefits_** - An attractive starting salary of £22,111.80 rising to £23,857.62 after a successful 6-month probation period, plus 5.5% pension contribution. - Annual profit share...


  • Wallasey, Wirral, United Kingdom Marks and Spencer Full time

    Welcome to Marks and Spencer, where we're passionate about delivering exceptional customer service and creating a unique and personalized shopping experience. As a Night Shift Retail Advisor, you will play a key role in ensuring that our customers receive a seamless and enjoyable shopping experience, even when they visit us outside of regular hours.The...

  • Hearing Advisor

    6 months ago


    Wallasey, United Kingdom Scrivens Opticians & Hearing Care Full time

    If you are looking to develop a career in Optical and Hearing care, Scrivens Opticians is an excellent place to start. You will be matched to the branch or regional need and may have the opportunity to work at more than one branch, which will allow you to gain even more experience. As a busy Hearing Advisor you will spend your time on various aspects of...


  • Wallasey, United Kingdom Stoneacre Full time

    Stoneacre Motor Group are offering an exciting and unique opportunity for apprentices to start their career within a phenomenally successful and ever-growing company. Stoneacre is a unique automotive company having its own regulated Ofsted training Academy. Your apprenticeship will include excellent and extensive on and off the job training at our...

  • Parts Advisor

    6 months ago


    Wallasey, United Kingdom Johnsons Cars Ltd Full time

    Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 58 multi-award winning Dealerships across the UK. Established in 1999 we have grown rapidly to represent a variety of global car manufacturers with 17 marques in total ranging from Volkswagen to Volvo, Honda, Toyota Lexus and Mazda to Fiat, Fiat Professional, Jeep,...


  • Wallasey, Wirral, United Kingdom Marks and Spencer Full time

    Are you looking for a challenging and rewarding role where you can make a real difference to our customers? As a Customer Service Associate at Marks and Spencer, you will be the face of our business, providing exceptional customer service and ensuring that our customers have an outstanding shopping experience.The estimated salary for this role is £25,000 -...


  • Wallasey, Wirral, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver excellent service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or equivalent.Experience in customer service or retail is...


  • Wallasey, Wirral, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Wallasey is seeking a Customer Service Representative to join our fast-paced team. As a key member of our team, you'll engage with customers, providing service and support, while participating in all aspects of our operational workflow.Key Responsibilities:Engage with customers, providing service and support.Collaborate with team...


  • Wallasey, Wirral, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely and professional manner.Providing accurate information about our products and services.Working closely with other departments to ensure customer...


  • Wallasey, Wirral, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Role Summary:We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in the United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist customers with product selection,...


  • Wallasey, Wirral, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Wallasey, we are seeking a dedicated and enthusiastic individual to fill the role of Customer Service Associate. This fast-paced position involves delivering exceptional customer service while contributing to our operational success.Job Summary:We offer a competitive hourly wage plus tips, allowing for a rewarding career path.The...


  • Wallasey, Wirral, United Kingdom Screwfix Direct Ltd Full time

    Screwfix Direct Ltd is a leading retail company that prioritizes customer satisfaction. As a Customer Service Representative, you will be the face of our organization, ensuring customers have an exceptional shopping experience.The estimated salary for this role is £18,000 - £20,000 per annum, depending on location and experience. This competitive package...


  • Wallasey, Wirral, United Kingdom Asda Stores Ltd Full time

    As a Customer Service Ambassador at Asda Stores Ltd, you will have the opportunity to work across various departments to ensure the efficient running of our stores. This role requires flexibility with your work pattern, including late and weekend working.About YouWe are looking for naturally friendly individuals who are enthusiastic about learning new skills...


  • Wallasey, Wirral, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Wallasey. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to our...


  • Wallasey, United Kingdom Auger Full time

    **_Do you have what it takes?_** We're looking for a Customer Service Apprentice to join the Auger family based at our state-of-the-art head office in Wallasey. You will be fully supported to gain a Level 2 Customer Service qualification alongside thourough in house training to excell at your role. **_ The benefits_** - An attractive starting salary of...


  • Wallasey, United Kingdom Auger Full time

    **_Do you have what it takes?_** We're looking for a Customer Service Apprentice to join the Auger family based at our state-of-the-art head office in Wallasey. You will be fully supported to gain a Level 2 Customer Service qualification alongside thorough in-house training to excell at your role. **_ The benefits_** - An attractive starting salary of...