Operations Assistant

2 weeks ago


Birmingham, United Kingdom Total Training Full time

Job Title: Operations Assistant

Working Hours: 40 hours a week, Monday to Friday 0800 - 1700

Contract Type: Permanent

Role Location: Total Training, 365-369 Olton Boulevard East, Olton, Birmingham, B27 7DP

**Salary**: Dependant on experience

**About Us**

Would you like to work for a company experiencing growth and that enables staff to grow with it?

Is open and honest communication important to you?

Total Training are a growing training provider who offer a range of construction training to commercial clients.

**About the Role**

We are looking for a dynamic and organised Operations Assistant. You must possess excellent organisation skills, along with high level communication. This role is exciting, fast pace and covers various elements of the operations in the business. This role will suit a go getter, who has a diverse skill set and works well as part of a team.

**Your duties will include**:

- Problem solving client and stakeholder enquiries
- Upselling where possible and advising customers
- Compliance and quality Assurance activity
- Supporting to ensure trainers are fully resourced and prepared for training each day
- Support with audit preparation
- Support with new business tenders
- Support with Staff CPD Activities
- Providing operational assistant duties on a day-to-day basis
- Supporting with Company Ad hoc duties including but not limited to invigilation, admin duties, quoting & booking.

**Essential Skills and Criteria**

Administration experience (Strong English written and verbal)

Customer service experience

Confident to use own initiative.

Positive, highly organised, and confident

Enjoys a fast-paced working environment.

**Desirable experience (Not essential)**

Experience within the construction sector or worked in the accredited training sector

**Company benefits will include**:
Paid Expenses

Company pension

Laptop and mobile phone provided.

**Job Types**: Full-time, Permanent

**Salary**: £20,584.99-£23,551.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location



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