Scheduling and Rostering Officer

3 weeks ago

Manston, United Kingdom MTC Full time

-Salary

**28,065.24**
Location

**Manston**

**The vacancy**

We are currently recruiting for a Rostering & Scheduling Officer to manage the day-to-day staffing of the Manston site, ensuring daily Minimum Staffing Levels are met. This will involve stringent oversight of the rostering of staff working at Manston as maintaining correct levels of staffing is key to MTC's delivery of a safe and decent environment for staff, service users and visitors onsite at Manston Secure Facility.

Though this is advertised as a Rostering & Scheduling Officer, the official title for this position is Detail Officer.

MTCs mission is to provide a safe, secure, caring, and compassionate welfare and security service to detained people at Manston. Our service users are new arrivals who have crossed the channel hoping to claim asylum in the UK, and we support them whilst their asylum process gets underway.

**What can we offer you?**

We are ambitious. We are innovative. We care. Our focus is on transforming the lives of detained people in our care, by providing quality and timely services to those most in need. We have a culture that promotes respect and empathy for all detainees and colleagues alike.

MTC have some fantastic benefits to offer our employees. We care about your wellbeing, so offer a ‘wellbeing day’ each year, as well as free counselling and support via our Employee Assistance Provider. We offer a pension up to 10%, Life Assurance, cycle to work scheme and fast-track development opportunities.

**The role**

Supporting the onsite operations function, the Detail Officer will be responsible for the preparation of advanced rotas to ensure staffing levels for all departments are always maintained, anticipate any shortfalls in the staffing and cover them using overtime, shift swaps and TOIL to ensure Minimum Staffing Levels (MSL) are achieved. You would be an excellent verbal and written communicator as well as demonstrate the ability to manage complex/sensitive data and engage with stakeholders at all levels.

**Experience and Skills Required**
- Experience in managing data (including sensitive data), record keeping and database management.
- Experience in scheduling a workforce with a 24/7 operational requirement.
- Experience of producing management information reports for both internal and external stakeholders
- Experience in managing interdependent relationships within an organisation in order to fulfil staffing and resource requirements.
- Good working knowledge and understanding of data protection legislation
- Good communication skills, both written and verbal as well as excellent stakeholder management
- Confident in producing numerical and written reports.
- Ability to work both independently and as part of a team.
- Ability to work under pressure and to strict deadlines.
- Ability to build positive working relationships.

Requirement to undergo Counterterrorism (CTC) clearance is essential for this role - the postholder must meet the eligibility criteria.

**Our recruitment process.**

MTC is committed to fairly and inclusively assessing all applicants, first and foremost on the basis of their skills and suitability for a role. We will only ask about any criminal records at the appropriate time in the assessment process and in line with the level of vetting determined for the role. We truly believe that individuals can turn their lives around and MTC supports individuals to ‘Be the Difference’ and transform their lives and the lives of others.

**Benefits**

**Pension**
- We’ll automatically enrol you into our Workplace Pension scheme three months after your start date.
- **Holiday**
- We offer 25 days’ holiday each year.
- **Years of service**
- We recognise service and dedication to MTC through our rewards programmes.
- **Recommend a**
**friend**
- We’ll reward you with up to £500 if you introduce us to someone who eventually joins us.
- **Employee assistance**
**programme**
- We provide confidential support and professional counselling services.
- **Unlocking potential**
**awards**
- We’ll recognise your contribution to helping us reach our goals in line with our values.

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