Detention Custody Support Officer

4 weeks ago

Manston, United Kingdom Mitie Full time

**The Role**

Working as a Detention Custody Support Officer within our team will provide you with the opportunity to maintain high standards of security and safety whilst promoting the welfare and decency of residents within our care. This is a fast-paced environment where no two days are the same. As you gain experience within this challenging role, we will support you throughout your time to grow and develop. You will be responsible for supporting the Detention Custody Officer's in our Short-Term Holding Facility at Manston.
- Salary: £26,500 with excellent benefits
- Working Hours: Shift pattern - 4 on 4 off, 42 hours p/w, covering both days and nights, weekends, and bank holidays.
- Paid Breaks
- The site is operational 24/7/365 and your rolling roster covering 52 weeks will help you plan your work/life balance.
- Pension and Life Insurance
- 22 days holiday
- No Driving Licence required.
- This role is a great way to start your career in Care and Custody, the skills you learn will set you up for a job with clear career progression.
- Must have **resided in the UK for the past 5 years** and be a **UK Citizen, Citizen of the Commonwealth or EEC Citizen.**:

- Must hold a valid **passport** and have **no restrictions** on stay in the UK.
- Staff will be required to undergo **Enhanced DBS check** and vetting to **Counter Terrorist Checked (CTC)**:

- The position is **exempt from the Rehabilitation of Offenders Act.**

**Who we're looking for**:
Being an Detention Custody Support Officer demands a high degree of empathy, people skills, patience, resilience, and professionalism to handle an ever-changing day. Those in our care come from a variety of backgrounds and you will need good communication skills to support colleagues, work together and deliver an exceptional service to our residents and the Home Office. You will be responsible for keeping the site secure at all times and providing a safe and monitored environment for colleagues and residents. No two days are the same and you will need to be adaptable to different duties and responsibilities, on a daily basis.

**Training**

Once you have passed our selection and vetting process, you'll begin your Care and Custody career by undertaking our one-week initial training course.

**Assessment Dates**:
Face to face assessments will be run throughout 2023.
- Continued personal development with full support given to enhance your career.
- Ability to achieve a work/life balance.
- A benefits package including pension, private medical cover, share and MiDeals discount schemes with over 3000 offers available from your favourite retailers, leisure, and utilities companies.

Responsibilities are as follows, but not limited to:

- Support Detention Custody Officers in Short-Term Holding Facility at Manston
- Site Security
- Guarding during HO processes
- Property Management
- Stores / Food Management
- Site Management Room

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