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Part-time Receptionist
4 weeks ago
JOB TITLE: Welcoming Receptionist Extraordinaire
REPORTING TO: Management Team & Manager
OVERALL PURPOSE: Embark on an exciting journey as a Part-Time Receptionist at Belmore Court & Motel, where your role is vital in upholding the exceptional standards and services that align with our company's vision and mission. As a key ambassador, you will warmly receive and ensure the utmost comfort of our valued guests, following company guidelines to create a memorable experience.
COMPENSATION: Negotiable based on experience and satisfactory professional references
CONTRACT: This position offers flexible part-time hours, with a commitment of 16 hours per week, spread across 2 shifts that may include weekends and evenings as per the rota. More hours may be available.
LOCATION: You will be stationed at the vibrant and welcoming Reception within Belmore Court & Motel, nestled in the picturesque Enniskillen.
COMPANY INFO: Belmore Court & Motel is proud to be a highly acclaimed AA & TNI four-star Guest Accommodation in Enniskillen. Our dedicated team knows how to go the extra mile to create a true home away from home experience for our guests. We have garnered several prestigious accolades, including the Northern Ireland Reception Team of the Year, the Northern Ireland Housekeeping Team of the Year (5 times), a TNI Tourism Award, Gold status in the Green Business Tourism Scheme, and being the most popular accommodation in Fermanagh according to TripAdvisor reviews, earning us the Travellers' Choice Award for 14 consecutive years.
ESSENTIAL CRITERIA:
- Fluency in spoken and written English
- Proficiency in essential English language and Math skills
- Computer literacy
- Strong communication skills
- Exceptional customer care skills
- Proficiency in telephone handling techniques
- Ability to work flexible shifts, including weekends and evenings
DESIRABLE CRITERIA:
- Previous experience in hotel reception
- Training or formal education in a hotel environment
- One year of experience in web/social marketing and internet selling techniques
- Local knowledge of restaurants, attractions, and activities
- Level 2 - Health & Safety at Work certification
- Fire & Safety Prevention knowledge
- World Host certification
- Familiarity with PMS (Guestline) system
- Proficiency in telephone switchboard operations
- Basic knowledge of accounts and sales
- Responsive and enthusiastic approach
- A positive demeanor when interacting with people
Please note: The above criteria outline both essential and desirable skills and qualifications.
**Job Types**: Part-time, Permanent
Part-time hours: 16 per week
**Salary**: £10.50-£11.25 per hour
**Benefits**:
- Company pension
- Health & wellbeing programme
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
Work Location: In person
Reference ID: PTR202306
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